January 2024 by Ágnes Gulyás
Very unfriendly staff. Didn't open on time. They opened the door for the staff who were late. I asked them what time they are planning to open as they should been open since 9 am and it already passed by 15 minutes. I just got a rude answer saying they don't have pharmacist yet so they don't open just yet and shut the door. Try to avoid them!
December 2023 by Josh Simm
Does anybody answer the phone!
November 2023 by Alison Anderson
Disgraceful. They don't give you all your medication when they say it's all there. Constantly having to go back for missing items and waiting over an hour.They clearly have no idea what they are doing. Avoid
November 2023 by Nigel
Absolutely useless.I would give a minus 5 stars if I could. They are going to cost lives with the negligence.Holding back essential medication while waiting for other stuff to be ordered can have serious consequences.I rang them and was advised to go to a different pharmacy. Really useless customer service.
April 2023 by Anna ***
Very bored staff,I don't understand why and of course "very busy "for pacients!!!!Not like
April 2023 by Jennifer Andrews
Shocking. Avoid or change pharmacist if you can. It either needs shutting down or a complete overhaul. Rude staff (clearly under too much pressure). I was asked infront of 6 people what tablets i needed (very personal question to ask) I waited 20 minutes just to be acknowledged and 50 minutes for my prescription. An elderly lady was spoken to very abruptly by the pharmacist which was disgusting. Since Mark left and his lovely team the place has gone down hill.
April 2023 by Dave Allen
IF I COULD RATE THIS PHARMACY 0 STARS I WOULDIts like Fawlty Towers of the pharmacy world.What a disgraceful pharmacy - been using it for several years now and it has completely gone downhill under Hollowood Chemists ownership. The hardworking staff was the only thing holding it together but in the last year even they have deserted this sinking ship and it appears to now be staffed on trainees and a useless pharmacist, who all run around like headless chicken.Always kept waiting for at least 20 minutes, to then be told they don't have the products I need but to come back tomorrow. Err no thanks - I'll be taking my business elsewhere from now on.There was a new pharmacist manager there last week - what a waste of space!I will never again set foot in this dump of a pharmacy - the owners should be ashamed of themselves putting their name to this.
April 2023 by Karen Mulligan
Absolutely shocking I waited 1 hr for my husband prescription. Needs more staff one on front desk and 2 pharmacy to get rid of the back log .not be going there again
April 2023 by andrew parr
Disgraceful, chemist, slow at serving 45 min wait
March 2023 by AJ AJ
Shocking pharmacy! Read the reviews first and thought I'd take my chances - as it's the only chemist close to home. Well, if you're reading this after my visit this morning, I would suggest you too make it a no-go area!Honestly, I'm finding it hard to know where to start with this review... Google seriously needs to allow 0 star reviews.Dropped prescription in, asked if I could return in 30 mins (had dog with me for his morning constitutional), and was told that was fine. Three other people in the shop when I left.Returned to a much busier shop 40 mins later; prescription still not ready. Waited another 30 mins (Whilst they served everyone else who came in 30 mins after my drop off), then cracked. Asked them to return my prescription so I could go elsewhere. Guess what? Prescription magically appeared then. IT HAD BEEN SAT ON THE ******* SHELF, BAGGED UP, FOR THE LAST 30 MINS!!No one at the chemist cares or never answers the phone so best thing to do is go online and complain on HOLLOWOOD website instead. Its a chain-owned chemist and they have to answer your complaint. Like I already have.Shocking organisation, people waiting about for prescriptions promised to them 3 days previously but still not ready etc. Place is absolutely filthy too, with caked on dusty shelves and skanky un-vacuumed floors.Kept expecting 'Dr Nick' to slide out from under the counter saying "High Everybody." ??In summary, best to send the wife ?
March 2023 by Andy Mindyourbusiness
Shocking pharmacy! Read the reviews first and thought I'd take my chances - as it's the only chemist close to home. Well, if you're reading this after my visit this morning, I would suggest you too make it a no-go area!Honestly, I'm finding it hard to know where to start with this review... Google seriously needs to allow 0 star reviews.Dropped prescription in, asked if I could return in 30 mins (had dog with me for his morning constitutional), and was told that was fine. Three other people in the shop when I left.Returned to a much busier shop 40 mins later; prescription still not ready. Waited another 30 mins (Whilst they served everyone else who came in 30 mins after my drop off), then cracked. Asked them to return my prescription so I could go elsewhere. Guess what? Prescription magically appeared then. IT HAD BEEN SAT ON THE ******* SHELF, BAGGED UP, FOR THE LAST 30 MINS!!No one at the chemist cares or never answers the phone so best thing to do is go online and complain on HOLLOWOOD website instead. Its a chain-owned chemist and they have to answer your complaint. Like I already have.Shocking organisation, people waiting about for prescriptions promised to them 3 days previously but still not ready etc. Place is absolutely filthy too, with caked on dusty shelves and skanky un-vacuumed floors.Kept expecting 'Dr Nick' to slide out from under the counter saying "High Everybody." ??In summary, best to send the wife ?
February 2023 by Reggie Mcgraffin
Terrible pharmacy. Went in to purchase an over the counter product and was left waiting 15+ minutes. While I appreciate waiting for prescriptions, I should not have to wait this long to purchase something. Quicker to go elsewhere than stand and wait for this mockery while the staff wander round like headless chickens.
February 2023 by Christine Coucill
Wait ages to get served. All in the back doing prescriptions. Sometimes don't even have the tablets that have been prescribed on a regular basis.
January 2023 by Mike Robinson
Pharmacist always late, always mess up prescriptions. Shocking staff attitude. Shop is a mess and shelves empty. Poor
January 2023 by Robex Uk
Lag of customer service and they even did NOT opened on Monday morning!To me useless nothing to go back for.
