September 2023 by ste matthews
This is a very good very helpful very very busy little chemists shop the people are always worked off their feet the problem is the shape an set up of the place, we think they don't see us when most of the time they do it's just their all doing orders in the back part that you see when you go further in the shop, the only thing is a bell would be handy so the customer knows the staff know your there
September 2023 by John Fairhurst
Terrible service. A 35-minute wait for one prescription with little to no one dealing with customers. At one point, there were 10 or more people waiting (inside and outside) the pharmacy to be served. More staff required, maybe?
July 2023 by Julie Arnold
A better system needs to be in place as people can be queueing out the door and they are not aware that anyone is there, although there does appear to be a camera? I went and waited 20 minutes, only to be told that half the medication wasn't available. I returned the following day and waited a further 20 minutes. It never used to be this bad
July 2023 by Mary
Absolute disgrace of a pharmacy.The staff here, when they can be bothered answering the phone, really need to go on a customer service training course.The reason families use pharmacies, on a monthly basis, generally, means, people are ill.So when you phone up and speak with the people who work at a pharmacist, you expect, that the staff are trained,in somewhat basic skills of understanding, and a level of empathy, in dealing with people, who are going through life with some difficulties, and, in with that, goes day to day stresses, pain and heartache. It goes without saying.You do not expect the staff, to be rude, hostile, boldly abrupt, and completely inconsiderate.They make you feel like you are a mitherer, and inferior to them. When you have to ring up because the order they have sent is wrong.The way you spoke to my friend who is a carer, is completely shocking, and despicable. Shame on you.
April 2023 by Twin Mummy
Thanks to the lady who spent time to retrieve a prescription which was sent to the wrong chemist by my doctor. Git the antibiotics for my daughter straight away. Thank you!
March 2023 by Andrea Wood
Phone up to see if prescription is ready answer it and put phone down on you ring again do same thingWould not recommend this chemist only use it as my doctors is next door
February 2023 by Pauline Millin
Agree with the previous comment, they need a bell on the counter!
February 2023 by jonny fishing
Like most around Wigan, slow.
December 2022 by Adam G
Work there arses off for such a small pharmacy. If I can give this pharmacy some advice a bell would stop the queues that build up. We wait their so patiently why you don't know if we doing from that plus have the medications available,I've been going there 5 years and still sometimes they don't have my most important medication. Great service though always with a smile.
November 2022 by David Lynskey
The staff are really helpful the only bad thing is the pharmacist attitude no matter who's in she will shout out things that should be kept private,I'm talking about the older woman pharmacist I think she stereotyping me with the way I look I respect all I never judge but she as a chip on her shoulder at me
October 2022 by Joanne Wilson
Excellent staff prompt with prescription request, always polite and will answer queries
June 2022 by michael smedley
The staff are lovely and always happy and willing to help, VERY polite and genuinely care about your wellbeing
June 2022 by tammy fitzpatrick
Staff are very very rude too busy chatting and eating to serve
September 2021 by Lou Cypher
My local chemist, all the girls are usually friendly and the maybe a smile. Shouldn't say closes at 7pm though and when you turn up at 6.40pm she's just locking the shutters, which was nice.Better to ring and organise beforehand because you can wait a bloody long time if you just take a prescription in even if there's no one in, they've even forgot I've been there in the past so be vocal.That hasn't happened in a good while so maybe they've got their act together :-)Apart from that their friendly and helpful.
March 2021 by Louis Cypher
My local chemist, all the girls are usually friendly and the maybe a smile. Shouldn't say closes at 7pm though and when you turn up at 6.40pm she's just locking the shutters, which was nice.Better to ring and organise beforehand because you can wait a bloody long time if you just take a prescription in even if there's no one in, they've even forgot I've been there in the past so be vocal.That hasn't happened in a good while so maybe they've got their act together :-)Apart from that their friendly and helpful.
