October 2023 by Paul Bennett
Don't go here often but when I do not let down.Top quality furniture and helpful staff.
October 2023 by Chris Melling
Fantastic service once again, beautiful furniture, good advice,, speedy delivery. Special thank you to Michael who delivers and installed for. Me. 10 star
June 2023 by neil gent
Brilliant furniture showroom. Class products at realistic prices! Great advice from knowledgeable staff. Super pleased. Highly recommend.
February 2023 by Danny Williams
We ordered a Sits New York sofa and are over the moon with our purchase! From start to finish everyone at Abitare was amazing, really helpful and knowledgable about their products and very patient with our dithering over our decision.The sofa came with free delivery arrived earlier than predicted and in perfect condition. The delivery team were amazing too.We would highly recommend and would definitely purchase again! Thankyou
January 2023 by Jacqueline J-H
bought a beautiful Italian couch from Abitare and was perfect. Great service and advice. Reasonably delivery time considering around Christmas time. Great price as well. Would highly recommend to anyone wanting a professional service and beautiful furniture.
November 2022 by Karen Murray
Very helpful lots to choose from quality goods instore helpd by Meghan,super service helpful advice,like to say big thank you to Adam and Mike first class delivery and setting up,pleasant well mannered very professional,no problems with them at all ....
November 2022 by Leanne Allen
What ever you do?. Do not use this firm!! I have bought many pieces of furniture off them in the past but as of late their customer service is dreadful. Please spend your money else where, they dont deserve peoples time or money.
November 2022 by Karen Thompson
Stressful, disappointing and costly experience. Current legal action process ongoing. Some damaged areas replaced with new covers hence mismatched colour run creating varied hue. Left with iron mark on headrest from attempted repair by technician. Recliner also ordered on wrong side due to poor communication between Abitare staff. Shocking customer service, avoid this establishment.
November 2022 by Victoria Sutton
Visited Abitare as they are listed as a supplier of Tetrad sofas, whilst we were informed when we arrived there are non on site, this wasn't an issue as we knew exactly the sofa we wanted as we had built it on the Tetrad website and then had to visit a supplier to order.The gentleman we spoke to advised he could source any Tetrad sofa, there were no issues and that I was to leave details and he would get back to me by midday the following day and that he would also drop me an email to confirm information.The following day I didn't receive any communication, I chased the day after and was greeted unprofessionally on the phone, could hear sales people talking about me as they didn't put me on hold and in the end someone accepted the call to say they had spoken to tetrad who advised they needed a new price list issuing and it would be next week.The next week I received a phone call asking for them to speak to Sarah, I wasn't aware at the time who they were and they said they had misdialed. Once I knew the number was Abitare I called back and explained to the lady that whilst I wasn't Sarah, I didn't know if she had the name wrong as I am in fact waiting for a call. She abruptly responded 'No, all i did was hit redial, I'm not ringing for you theres sales people here other than me, 2 others' I was shocked! there was absolutely no need for the attitude.The following week, by the Friday I had no communication, after the incident earlier on in the week I hesitated in phoning in case i had the same response. I phoned and was told 'oh we can't range it' I asked what range was suppose to mean and was greeted abruptly once again ' we can't get it!' wow! talk about unprofessional! I asked if anyone was going to ring me to advise this or where they going to leave me hanging on, and once again I was told there were other sales people other than her!Well, I'm glad I didn't fork out thousands of pounds to be treated this way! If this is what their sales patter is like, can you imagine how they deal with issues?! AVOID at all costs!
November 2021 by Mary Meadows
Just called in with friend who was looking for a TV unit , lovely shop with plenty high grade items , she found exactly what she was looking for , unit reduced in price by over 50% , staff extremely helpful and friendly too and not in your face top marks guys , would definitely go again , unit was also cat approved once she had put it where it was designated for a definite thumbs up from all ?
November 2021 by Lee Walmsley
Absolutely horrendous experience with this shop! I paid for a brand new £1000 wardrobe from these people. On day of delivery the wardrobe turned up in bubblewrap..they told me it was to save me getting rid of the waste. When the fitter opened the ?bubble wrap? the whole thing was in terrible condition and had been built once before. When phoned they claimed they knew nothing about it! When the delivery men took it up stairs in my brand new property they damaged the walls to the landing and in the bedroom! I then called the shop to get it taken away of which they did and refunded me. They then offered me a new wardrobe at cost price as compensation to which I agreed. I went in the shop to get this in writing and then they withdrew their offer after many phone conversations. I asked if they were going to pay for my damaged property to which they said send them pictures?so I did and they?ve ignored me ever since! I?ve never seen such an unpleasant unprofessional place in my life! Avoid these people like the plague!! You have been warned!! Trading standards are now involved!
November 2021 by E Tennant
We ordered an expensive wardrobe from Abitare in May 2021 and when it was delivered it was in a terrible state and had obviously had been assembled previously. It had marks all over it and parts were missing. The hallway and bedroom walls and ceiling were damaged when the wardrobe was brought into the house leaving marks and gouges in the plaster. We complained and were told that a mistake had been made and that they had seen the appalling state of the wardrobe they had tried to sell and deliver to us. As an apology and compensation they agreed to get a replacement wardrobe ordered for us for cost price. This never happened and we were passed between Peter, Paul and Mary who all told us different things and refused to give us anything in writing to honour this offer! Mary then decided that she didn?t want to do business with us when we became frustrated with how we were being treated! Absolutely disgusting customer service and a shocking experience throughout.
November 2021 by Steve Jones
Best funiture shop ive been to in ages, very contemporary and reasonably priced. Very good service from start to finish. All the staff very nice. The reason for the missing star , is the fact that they are to far away. I travelled 400 miles round trip to get a unit of them but glad I did . P.s Get a store in Wales. Lol
November 2020 by Jane Bennett
I have recently purchased a 3 and a 2 seater Natuzzi sofa from Abitare. Greg was friendly yet professional and was able to give advice on the different options available which was a great help. We were able to look around, not pressurised in any way and given knowledgable answers to any questions we had. I would thoroughly recommend Abitare to anyone looking for good quality furniture at a reasonable cost with an excellent shopping experience. Thank you.
November 2020 by Paul Newton
I have recently visited a few times. On each occasion, a warm welcome from professional staff. And the prices are extremely sensible (unlike so many other places!). The clearance stuff in particular offers unbeatable value.Very happy with my experience here; thank you to all the staff ?