December 2023 by leslie fryatt
Not enough on tills so big quieues
December 2023 by Suresh Thalange
Not as wide a product range as other Dunelm stores.Wanted to get something. Internet said it was in stock. Nobody could find it.I said if I do click and collect, I?ll get a text in an hour. I did, but I was home. Why they couldn?t find it while I was there is a mystery.Although they have a good product range, not everything is available to either get delivered or click and collect.You spend ages choosing what you want, only for them to split the basket between click and collect and home delivery. But as the delivery amount is below the free shipping threshold and I must visit a store, I just give up.The user experience could be so much better and with that, their sales would go up
December 2023 by Glenys and David Brown
Dunelm offers a great range of goods to make a home comfortable. Right on our doorstep at the local retail park.
November 2023 by Gee M
Poor merchandising,tatty,not faced up and shelves not fullShame ,Invest in some professional people and sales will rocket
October 2023 by S BEN
With £400+ receipt, point blank refused to exchange curtains as 4 days over the '28' returns deadline. This was due to an unexpected family bereavement. Only wish there was a zero stars rating. This cold approach without empathy will only drive people away, I for one hope it continues and you go under. Amazon has a great range of items, as well as The Range.
October 2023 by Laura Flanagan
I love the shop and products, lots of free parking, however never seen to have enough staff on the tills
October 2023 by Meena Jethani
The shop had lots of choices. Was worth the effort. However, was not happy with the service at the cafe upstairs. I asked the lady behind the counter if there was a charging point in the sitting area where I could charge the phone as I had to go to Oldham. The cafe was empty and I was the only one there. She could have offered to charge my phone behind the counter. I had to cancel my plan to go to Oldham as I would not be able to check the time of the bus etc?
October 2023 by Christine L
I had a used, washed duvet and no one wanted it. It was too good to throw away at the local Tip... so I was at a loss until I found out that the Trafford Dunelm has a receptacle in-store where it can be left to be used or recycled. Result! ?
October 2023 by RobBeeton
Didn't have many pillows in at time but otherwise great store
October 2023 by Drifting Turtle
Couldn't find what we were looking for, likewise products gone sky high.
October 2023 by Izzy Bridges
Great store, reasonable prices, quality products, easy parking
September 2023 by Neil Daniels
Great staff in store, but customer service are an absolute nightmare
September 2023 by Lee S
Hopeless, won?t exchange or credit note with a receipt l, no wonder Amazon are winning
August 2023 by Lynne Murray
Love this store however the location is dire. Got stranded on car park , took forever to get home. Car park entry and exit needs looking at. Gridlocked at the roundabout .
August 2023 by Janine Richardson
Great choices. Nice staff. Nice store
