January 2024 by Mark Moorhouse
Really helpful, patient and polite young staff member resolved an issue today in a manner which was very much appreciated. Went out of her way to ensure the online multi-pack saving was honoured in store. Brilliant service and thank you!
September 2023 by Susan Coucill
Went for some fence paint today A lovely helpful young man Joe/John ?helped me find the shade I needed and also carried 10ltrs of paint out to.my car Very helpful and pleasantExcellent service Many thanks
September 2023 by Vanessa Lea
Absoutly amazing. Lorraine who works there is extremely kind and helped me out when I needed it the most. Would definitely recommend people to this store
September 2023 by Danny
Decent sized store with a good range
August 2023 by Mendez ?underscore? Mashups
17 weeks after work started on my new kitchen its still not complete, the contractor who was doing the job gave up and left it unfinished 6 weeks in...while kitchen needs ripping out and starting again. Wickes customer relations team are useless send don't respond to emails and rarely answer the phone. Absolute joke, trading standards are gonna be informed for sure. Pics will follow of their shoddy workmanship
July 2023 by Lady j
Terrible bathroom service. Went through all the time consuming planning, only to be messed about with the fitting. The contractor told us completely different arrangements and time scale etc. unorganised and had no confidence in their ability.
June 2023 by aud clark
Lisa is a star. Served me twice this week. Helpful and friendly. Other stores could learn a lot from her. Thank you!
May 2023 by Edith K.
I make appointments several times for a bathroom and kitchen project, always canceled not worth wasting time
March 2023 by Lynne Price
Quiet when I went there but got what I went for. Staff very helpful.
January 2023 by AndrzejK
It's OK, just like other Wickes stores, nothing exciting and a lot very dusty shelves and products, also plenty of products-out of stock. They should improve all this things.
January 2023 by Jon Turner
Went to pick up a click and collect order. Got there for it to be cancelled... no contact just a refund. Customer service lacking. Store itself seems well stocked and well laid out.
December 2022 by Ken Wright
Very helpful staff. Good selection of tools and sundries
November 2022 by Mark Clewes
Staff not supportive, asked 3 different people before I could find the item I was looking for
October 2022 by Lucy Ellen Roe
absolutely terrible. out of 4 click and collects i have done at this store, 3 of them items have been broken. Step ladders bent, broom broken and split and just today tool box clip broken so half of the tool box is not functional. do these people here not check items before customers collect them? no inter branch transfers anymore meaning they can't get one ordered into the store but I have to travel further for the tool box required. claimed they called me today however i have proved that was not the case so they lied. i will not be using click and collect here again. very disappointed.
October 2022 by Darren Hadfield
Bought a kitchen from this place 12 month's ago still not finished crack in the sink a replacement was sent and that's been stuck in my garage for 12 month's the flooring which was put down is a mess and will have to be replaced this was bought on finance they have activated the payments even thought ive said it's not been finished and they are not willing to set up a defurral to hold the payments back ,a quick update to the previous review it's now over two years since the kitchen and floor were fitted nothing has changed still no floor leveller put down absolutely nothing has changed from the previous picture's other than we finally took the wrap of the unit's, wickes have told me that they were sending someone out to fix the above problems but they failed to show up so twice I had to drag out the appliances for nothing they have told me it will be rectified next year, I'm not holding my breath
