March 2024 by Sajjad Hussain
Great service!
November 2023 by Paul Marshall
Fabulous friendly staff...?
September 2023 by Kay K
Avoid, my daughter made a purchase and discovered after she left the premises they were faulty. She's young and not savvy enough to check everything in advance. Trying to return them only yielded in her being accused of damaging the items herself and causing her some upset. It was the rudeness of the staff that upset her the most. Not a great experience for her.
September 2023 by Elizabeth Boswell
Worst customer serviceVery rude managerUpset and accused my granddaughter of breaking the item bought wouldn't mind if the product had been in a protective bag rather then poor quality plastic pouchWasn't offered a boxVery very rude manager
August 2023 by john waddell
Bought a bracelet for my nephew, the lady who served me knew it was too big but advised to get a few links removed would be easy and affordable. From other local jewellers or Timpsons. Both could not do them. So I I went back to ask for a refund the next day to the lady who served me and she refused to give a cash refund. Sold under false information. They tell you when trying to get a refund the do not except returns but not before?
July 2023 by MEEKZ MANNY
Don?t shop here jewellery is cheap and tacky and they don?t accept returns attitude of the staff is appalling shop wants shutting down
April 2023 by Emma Morris
the attitude of the staff is appalling.they change details on the repair receipts without you being there to witness.they offer you an exchange and then deny.will never shop here again. appalling service.have contacted CEO
April 2023 by Dalloul Alneder
Cant find the model been advertised!
November 2022 by Lynn Brown
Good service, nice selection and great prices.
October 2022 by Rob Taylor
Excellent service from the lovely ladies who work there. Thanks again.
October 2022 by Correna Platt
Nice and cheap staff were excellent
August 2022 by BillRocks152
Avoid this company. Bought a necklace that's faulty online and there is no way to return it. Contacted the Stockport branch as that's their registered head office and the woman on the phone told me she can't help, said she's not allowed to give me the "real" head office number or email address as she's not allowed to call or mail them herself and they are only allowed to communicate via fax. Had to end the call as the ridiculousness of her lies was just insulting. Sat here now trying to figure out my next move on how to return this.
June 2022 by Michael Downs
Excellent value and the staff are so helpful
May 2022 by Filip H
Amazing customer service, good prices.
March 2022 by Kevin Jackson
Don't go in , got sold a ring set Sunday and took back on Wednesday as working other days and they only offered a credit note and wouldn't change as they said there was a mark on them , because we didn't check when bought can't prove was there when bought them, so if you Go in check before you buy !!!!
