March 2024 by Holly Beckett
Kelly and Georgia were 10/10 at my last appointment! I came in to my appointment on time and was finished within 10 minutes. Really welcoming and made sure I was comfortable at all times!
March 2024 by Jack Armitage
Really happy with the friendly service and great results. Big props to Kelly and Georgia
March 2024 by Ava Mc
I can?t fault the service here. My daughters teeth needed a lot of attention and after 12 months they looks absolutely amazing! Appointments are always on time and the staff are so friendly. I would highly recommend.
March 2024 by Tom
Kelly and Georgia were really friendly and made me feel comfortable when getting my teeth done
March 2024 by Elizabeth Syddall
I can?t praise both Hilpa and Sophie enough. The care they give is next to none and I could not be happier with the service they provided.I would highly recommend them.
March 2024 by Eve Dustin
Sophie and Hilpa could not have done more to help myself and my daughter. I cannot express how kind ,supportive and accommodating they have been after a really frustrating wait and delays from hospital referrals. Cant recommend them enough
March 2024 by Lauren Whitfield
Brilliant team. Both my daughters have been here for braces and the first has had excellent results and care. Second one has just had them fitted and again care at the moment is fantastic. Thank you.
March 2024 by Sam Samsam
Lovely experience with Lisa and Nat!My son?s appointment was on time!Lovely and professional staff!Thanks ??Samia&Youssef
March 2024 by Rosie Anne Oliver
Private customer as over 18. Had braces for 2 years, great treatment and was happy with the end result.I was told I couldn?t have a fixed retainer behind my teeth and a removable night guard was the only option. I was discharged.In the last 6 years I have needed to return 3 times due to needing a replacement. Each time having to pay a consultation fee and retainer fee (today the quote was £180).Despite wearing the retainer every night my teeth have moved , and move further after each replacement retainer.Not ideal aftercare for a private customer paying over £3000
March 2024 by Lucy Holdom
I was very worried and nervous about having my braces fitted but Nat and Lisa made me feel at ease, thank you for being caring!
March 2024 by My Pony Pride
Excellent orthodontists! My brother and I have both had braces here. I still have my braces on but my brother?s braces are off and his teeth are now perfect! Hilpa and Nilda are very nice! Looking forward to having my braces off soon!
March 2024 by Eve Elizabeth
I had Kelly and Georgia fixing and tightening my braces. They were so lovely and efficient and made me feel really comfortable.
March 2024 by Victoria Rice
Very disappointed with my treatment. I had braces about 15 years ago and never wore the retainer so they moved. I came to Total Orthodontics in my 30?s to get them fixed but I?ve 5 complaints as follows:1) Louise told me at the initial consultation it would take approximately a year to correct. I appreciate that this is an appropriate time, but it took nearly 3 years!!!!2) I was told by Louise prior to getting braces that I wouldn?t need a fixed retainer, and the teeth wouldn?t move provided I wore the removable retainer every night (which I?ve done). This advice changed on removal, had I known this I wouldn?t have got them in the first place as I?ve issues with a sensitive tongue. They made me sign a waiver to not have a fixed retainer, and my teeth have now moved substantially despite always wearing the removable one at night.3) They make you sign a waiver for EVERYTHING or refuse treatment. This is frustrating as you could of been advised something, or are not happy with something, and you?re completely backed in a corner with metal glued to your teeth so have to sign the waiver or you won?t get your paid for treatment.4) Louise is ALWAYS off sick. I believe there?s now another orthodontist, but I was waiting up to 3 months between appointments. Appreciate it?s not her fault she?s ill, but when you?re paying over £4,000 for private treatment you expect the service to go with it.5) After 3 years they advised me my teeth were the best they were going to be although there was a clear rotation on one of them. They made me sign a waiver to say I was agreeing to have the brace removed early (even though it was on for 3 years), and I was happy with the treatment (although I wasn?t and they said there was nothing else they could do). But what choice did I have???For the price I?ve paid, service provided, but most importantly the final results, I wouldn?t recommend.
March 2024 by Jane McG
My daughter has just recently had her braces removed, and she is so pleased with her new smile! We've been very happy with everything, and would definitely recommend this practice. A very big thank you to Hilpa, who we found to be extremely friendly and reassuring from start to finish.
February 2024 by Clare Cliff
My son was allocated this practice in August 2024 for his brace and I can honestly say that everything has been excellent . Communication , flexibility of appointment times, friendliness of staff , professionalism and overall experience . I personally thank Hilka who we saw from the start and she explained everything exceptionally well and latterly Nat and Georgia. I would not hesitate to recommend (I also recently saw our dentist and he commented on the excellent work they had done with my sons teeth ) ??
