February 2024 by Jamil Abdulkader
We had difficulty opening our online account. Linda, helped us out and was very friendly and patient with us throughout the process. Thank you for being so Age Friendly.
December 2023 by Tony Ellis
Top Class Service.
December 2023 by Elise Colledge
Shout out to Daniel who greeted us at the door. Extremely helpful and friendly ?
November 2023 by Emma Golden
I have a brain injury and a lovely young man called Daniel helped me out on eBay. Very good service thank you
August 2023 by Stuart Broome
A clean large shop with friendly helpful staff. Ideal to bank with.
August 2023 by Alice Shepard
I had to wait till someone came. I had a question but I could not get to someone to give them my problem and so I left and decided to try again.
October 2022 by dolly dimple
We need are bank to remain open..not all of us want to do things digitally,& with fraud being rife.So well done santander I love you
October 2022 by Callum Burgon
The place is hardly open and a two month wait for an appointment is a joke - supposedly the opening hours were reduced due to lack of demand but there is always at least a 15 minute queue whenever you go in.
September 2022 by paul grealey
Decent bank, helpful staff.
July 2022 by Hadile ?Hadilez? z
I wanted to open an account with Santander but I had to wait a week without any answer.. when I went to the branch in stockport, the agent mentioned that she scanned my documents but suddenly after few days I received a mail asking me to upload my documents and since then I?ve been uploading my documents everyday (because I?m receiving the same mail everyday) I didn?t receive any mail saying if my documents are accepted or they need more information.. I had to go to the branch and explain my problem twice..They wasted my time waiting for an answer however I succeeded to open an account the same day in another bank where the agent was very nice and helpful. If I had the ability to put ? 5 stars I wouldn?t hesitate.. Une banque des incompétents.
July 2022 by Christopher Gibson
Called to book an appointment, automated message sends you to the website... that I'd already been on and doesn't provide the service I require. Poor customer service.
June 2022 by hadile zaazaa
I wanted to open an account with Santander but I had to wait a week without any answer.. when I went to the branch in stockport, the agent mentioned that she scanned my documents but suddenly after few days I received a mail asking me to upload my documents and since then I?ve been uploading my documents everyday (because I?m receiving the same mail everyday) I didn?t receive any mail saying if my documents are accepted or they need more information.. I had to go to the branch and explain my problem twice..They wasted my time waiting for an answer however I succeeded to open an account the same day in another bank where the agent was very nice and helpful. If I had the ability to put ? 5 stars I wouldn?t hesitate.. Une banque des incompétents.
June 2022 by John Egan
Santandar need to wake up since they shut down all local branches the surge in demand at the main branches is un believable ..with that said . put the staff at the tills don't pretend nothing wrong .and leave long queue s ..if u unable to solve I got half hour ..spare will sort out u melons
February 2022 by Laura
Rachel was so helpful in getting my name changed on my accounts. Thanks so much ?
December 2021 by Abraham Hope
I am always pleased to go to Santander as the staff are lovely and so helpful. I changed my phone and was having trouble getting my mobile banking set up. I was advised to go too a branch so I went to the Stockport one. I did my banking and then a male ( possibly the manager) took me aside and sorted it out in no time at all.
