I gave it one start because there was no other option. They are zero in Customs Service.If you buy something and it is not in your shopping bag. You have also paid for it. So when you complain about it, the staff there rudely tells you that we can't do anything. WHY YOU CAN'T DO ANYTHING.? I pay for it. Will you leave1... read full comment
January 2024
Really disappointed with New Look. My elderly mother was gifted a skirt in the wrong size for a Christmas present, we did not have the receipt as was a gift and the person who gifted it does not have the receipt. Called up and was told they cannot do anything without a receipt even though skirt is in pristine condition... read full comment
December 2023
Served by Danielle who went out of her way to deliver great customer service after i wanted an exchange for a pair of shoes. Superbly treated. Thanks.