December 2023 by david
I've Banked @ this branch for over 25 yrs,The Staff are 5 Stars ?????Always been Polite & Helpful,Easy parking & fast service.D.
November 2023 by Raste baltur
Thanks to Katherine for help!
August 2023 by Iman Mahmood
Not even capable of giving a one star as the employees were very unhelpful and snobby. Been waiting for the last 30 mins but still not been seen. Only 2 staff at the cashier and a long queue going out of the door. No one at the help and advice desk. Very frustrating for customers as they were getting annoyed.
June 2023 by R Meme
My wife opened a new account and provided the branch with address letter to make sure they type the correct address, but still sent the card and all her information to the wrong address. Very poor service.
April 2023 by Joanna Li
Very mean lady at the counter, 1st lady told my elderly mother she had to have two identifications instead of the usual one so we had to go home and come back out again, then the 2nd lady never asking for two identifications, total waste of time and petrol. No apologies. I asked to her if she could speed up as my mother also needed to go to another bank which was closing earlier than Halifax, she randomly thought I asked her to skip steps and procedures, no! I asked her to speed up. She took half an hour in the end! Very slow, not very understanding and cold the staff here.
February 2023 by David Smith
Applying for a Halifax mortgage and our conveyances asked us to certify our ID.We both bank with Halifax, but the lady in the Stockport branch at the customer services desk outright refused to help us!We then drove to the Ashton Under Lyne branch where the lady at the customer services desk was more than happy to help us and sort it for us.
January 2023 by Anna Lejman
(Translated by Google) Contrary to my fears that bank employees were involved in crimes in their own bank, this turned out to be absolutely untrue. Thank you so much Matt for protecting my account for 7 months of my illness. All his advice turned out to be very helpful and I'm glad I was wrong.6/01/23 my affairs were taken care of by Tracy, who was so patient because the information on my phone was in Polish. I still can't recover from the hospital and she must have guessed a lot of things because I was unconscious. We spent an hour on the phone. I was exhausted and so was she. It was the same at the checkout.Tracy, thank you very much for your help. I know it took a lot of effort for you and I am very grateful to you for that.I would also like to thank your entire team and ask your superiors to reward you for this. You guys are amazing and you have restored my faith in humanity!Happy New Year to all Bank Halifax employees!(Original)Wbrew moim obawom, ?e pracownicy banku s? uwik?ani w przest?pstwa we w?asnym banku, okaza?o si? to absolutn? nieprawd?. Dzi?kuj? bardzo Mattowi za ochron? mojego konta przez 7 miesi?cy mojej choroby. Wszystkie jego rady okaza?y si? bardzo pomocne i ciesz? si?, ?e si? pomyli?am.6/01/23 moje sprawy za?atwia?a Tracy, która by?a tak cierpliwa, bo informacje na moim telefonie by?y w j?zyku polskim. Ja po szpitalu jeszcze nie mog? doj?? do siebie i ona musia?a si? wielu rzeczy domy?la?, bo ja by?am nieprzytomna. Sp?dzi?y?my nad komórk? godzin?. I ja by?am wyko?czona, i ona. Podobnie by?o przy kasie.Tracy, bardzo dzi?kuj? za pomoc. Wiem, ?e to kosztowa?o Ci? wiele wysi?ku i jestem bardzo wdzi?czna Ci za to.Chcia?abym te? podzi?kowa? ca?emu Waszemu zespo?owi i prosi? Waszych prze?o?onych o nagrodzenie Was za to. Jeste?cie wspaniali i przywróciliscie mi wiar? w ludzi!Szcz??liwego Nowego Roku dla wszystkich pracowników Banku Halifax!
December 2022 by Tim Maher
Second time the ATM deposit machines have failed to register my deposits. Telephoned 24hr banking to be told that I have to visit the branch in person as they could not speak to them directly!!!
August 2022 by Barry Macklin
Excellent service and very professional and politeStaff
November 2021 by wajih ahmad quraishi
Staffs are very friendly and very helpful. Branches are very clean.
July 2021 by Darren Smith
Excellent service
July 2021 by Boyakasha
Used to bank with this lot until an employee at this branch told me he was going to freeze my account and turn my savings over to my IVA company as "I shouldn't have savings whilst under an IVA". I closed my account and moved to Virgin money who have been amazing ever since. Wouldn't trust these incompetent idiots ever again!
April 2021 by Maryem Muhammad
Horrible service, rude and unwelcoming female staff
March 2021 by graham fletcher
told on the phone I could turn up with identification for my daughter so they could take a copy ready prior to an interview with my daughter. turned up and they wouldn't accept it as my daughter wasn't with me. the guy on the phone told me my daughter didn't need to be with me as they was just taking a copy.
March 2021 by Daedra Lord
Great bank ??
