January 2024 by Golden Protection Security Ltd
We was there today and Shaunie was really amazing with us
January 2024 by Ian Arnfield
Great service
January 2024 by Lisa
Had to return Gucci earrings that were a Christmas present as the post had broken off. The earring were still under the one year return policy. The earring were only worn on an evening out and never slept in. Gucci would not accept liability but thanks to Callum, Dan and Sami Beaverbrooks arranged for a new pair for me for which I am extremely grateful.
January 2024 by Boris
15 years ago, I bought an engagement ring and I can safely say that it has not lost its shine! Staff were friendly and very helpful back then, just as they were today, but for a slightly different reason.Today, my wife decided to drop her phone whilst shopping, and it luckily ended with the staff at Beaverbrooks.I was unaware this has happened and so when I randomly called my wife eariler yet having a different voice answering, I knew what has happened almost instantly.I've since been to pick up the phone, we've all had a laugh about it, and both my wife and I are indeed very grateful that there are still such honest people around.Maybe a new ring for our 15 years wedding anniversary is what I shall buy if nothing before then, but don't tell my wife.Thank you and you have gained a lifelong customer!
December 2023 by Gill Kaszuba
You can't beat Beaverbrooks for fantastic customer service and quality!!! I fully recommend them!!
October 2023 by Paul Roberts
Amazing customer service! Thank you so much to Sam and her team for their help with finding the perfect watch for my wife?s 50th Birthday.
August 2023 by J C
Went in and asked for an adjustment for something I hadn't even bought from the shop. They did it on the spot and didn't charge me.
July 2023 by Ilyas Yahya
Went in today with my friend as he needs a ring for his wedding.Was welcomed politely and positively by the supervisor, offered me a nice cold glass of water (had ice inside too) and welcomed us to sit down.She made is easy and simple for my friend, explained it well with everything how it works, how it happens, the process and no questions left unturned.Well presented, always with a nice smile and lovely manners.When my time comes, I will definitely come here.Kind regards.
June 2023 by linda b
Went into Beaverbrooks Stockport to get some advice on a diamond solitaire I bought elsewhere and spoke to Dan .. want to say a huge thank you, for he thoroughly checked the stone and reassured me that the diamond was genuine. Lovely customer service ?
May 2023 by Michael van Weber
A very professional jeweller. The team makes you feel very special from the moment you walk in the door. They offer coffee and tea to their guests, and they listen.My partner and I really enjoyed the experience.
May 2023 by Theresa Romana Ndoro
Very friendly and helpful staff
April 2023 by Peter Mycoe
I experienced a fantastic level of service by the lady who removed my wedding ring, due to an arthritic hand and I will be visiting the store again to buy a replacement ring in the future with my wife. Thank you !!!
April 2023 by Tracy Bailey (1st Blanket)
Very friendly staff
February 2023 by Alice Shepard
There was a good choice of jewel boxes and I was looking for one of them. I had cards to use to pay for any one of them and I will return next week to make my choice. Very helpful staff ladies.
January 2023 by KP1995
Exceptional service from friendly, welcoming staff.