March 2024 by kenneth ventress
Just visited this post office again for the first time in 3-4 months for amazon parcel return only to be told the Amazon scanner is not working.This is exactly what I was told at my last visit.The lady said it was not her fault.I definitely think this lady doesn't want Amazon returns.Having read all the other reviews about overcharging and other distinct anomalies I think that this establishment is poorly run.Not impressed as the post office is supposed to service the community.Will use Cromwell bridge post office the fellow in there was so helpful.
December 2023 by Josh
Asian woman who runs the post office tried scamming my wife by overcharging her on sending a package abroad, claiming it cost DOUBLE what it should be. We send this package every year so we know how much it costs. I pulled her up on it and she miraculously changed the price. Makes me wonder how many people she does this to! Dodgy.
March 2023 by Cary H
It makes me anxious to use here, but sometimes I've no choice, as the others are too far away.The main lady,she might be the owner, always finds an issue, makes her own rules and complains if you are sending too many packages, says things like in future come after lunch when it's not so busy or she's adamant 'bar codes' don't work and you end up going Salford preceint and the bar codes miraculously work there. It's a nuisance of a post office & such a shame as the shop part the customer service is A1, all the men working there are so friendly and helpful. Yet the post office is the complete opposite.
September 2021 by H X
The post worker was very rude to me, I asked her how much cost for royal mail second class she replies i don't have time ,also the customer before me was from her friend she stayed talking to her for about 30 minutes !!!
August 2021 by S Al
The post worker was very rude to me, I asked her how much cost for royal mail second class she replies i don't have time ,also the customer before me was from her friend she stayed talking to her for about 30 minutes !!!
February 2018 by Anthony Tavakol
Poor customer service.
complained to me, because had a parcel delivered to their branch through Amazon even though their post office is a choosen collection point on Amazon delivery.
They said that they don't have room and
Said that i shouldnt do it again and that its not allowed.
I work during the day and its the closest post office to my house so its very convened thst amazon offer this service to collect at their post office.
In future they should remove it. Until they do I'll ask for my parcels to go there.
They weren't very pleasant and a poor experience and gives the post office brand a bad reputation for declining to carry out a service they offer.
October 2016 by Kay burgin
Good staff