December 2023 by Google user
I was referred to Malt House by my dental practice for specialist treatment for a tooth that had a root canal done previously. From the start, Malt House makes everything calm, and relaxing - so much so that we joke about having a nap in the waiting area. From the front of house reception team, who answer all of your questions around scheduling and billing with limitless patience, to the actual dental work, where everything is explained, where you are treated as a partner in your treatment rather than a patient, to the lasting impact of having the issues corrected, Malt House are determined that your experience will be positive. I will be back in 6 months, to check that the treatment plan is still on schedule and going well, and I can honestly say I would recommend this practice to anyone, but especially those who are nervous around dental practitioners. Malt House can change your perception.
June 2023 by Dianne Marsh
Excellent Dental practiceFriendly welcoming reception staff who put you at ease High standards of care very clean practiceHad root canal treatment wasn't in any pain and was swiftly carried out would visit the practice again for more treatment if required
April 2023 by Si
What can I say about this place. Absolutely fantastic! Never been to a more beautiful, premium and brilliant dentist surgery.As soon as you walk through the door you are met with two smiling faces in Karen and Shaun who are always on hand to tend to any of your (dental related) needs. Lovely people to chat too and make my jokes always seem funny.As for Adam and Mark, you could not get a better pair of dentists. Professional, caring, witty and there to help you get those pearly whites you think you could only dream of.Ellie and the team of dental assistants are always on absolute top notch form. Again professional, caring and also always making sure I don't drown from my own saliva.The whole team are fantastic and I would recommend this practice to anyone, well I already am.Well worth signing up and turning your plaque into pulchritudinous (Google it, great word to use) ?
February 2023 by Lois Gooding
Can't thank the team at Malt house enough! I was putting off dental work on my front tooth (which needed a root canal), for some time having been very nervous about the procedure and previous bad experiences at other practices. Absolutely everyone at Malt house base me feel at ease, from receptionists, dental nurses and hygienists. Adam Franks worked magic, and I'm beyond happy with the results! Great guy and incredible dentist! Thank you sooo much! Would highly recommend the practice and Adam to everyone, and the pricing is affordable with the Bupa dental plan
January 2023 by Tony Barton
Having visited Malt House for nearly 20 years I have experienced the very best treatment with such long lasting benefit, and continue to do so with confidence. However this is made possible by the location which is always pleasant, welcoming, tidy and warm. But especially all the staff without exception are friendly, efficient and professional. This all amounts to a great and consistent customer experience which is why there are now 3 members of the family who visit the Malt House. And because they have been so brilliant, a forth member will be visiting the BUPA branch in Sevenoaks in the new year. Well done to everyone and Very Happy Christmas!
December 2022 by Lars
This dentistry practice is great, for so many reasons.From the lovely staff at the front desk to the dentists and assistants, everyone is welcoming and friendly.I had the unfortunate need for a root canal, Adam Franks, Holly, and Ellie made it as pleasant an experience as it could be. I was explained every step of the way so I understood what was going to happen, they made sure the anaesthetic fully took so there was no discomfort at all, and checked in with me regularly during the procedure to ensure everything was alright.I have never been afraid of the dentist, but the team at Malt House Dentist Centre made it almost an enjoyable experience, and that is a rare thing.
December 2022 by James Pilling
The staff are lovely and extremely welcoming. Also a very clean and modern interior, which always helps!Had 3 dental appointments and all 3 were booked in quickly, wasn't waiting long to be seen either. Will definitely be going back for future check-ups.
December 2022 by M Hill
I see Adam my dental hygienist every six month. He is very encouraging and I do appreciate his honest feedback on whats going well and tips for improvement. There is ample parking which is key. I dont particularly like driving into the city but the service is great so its a journey I am willing to make.
December 2022 by Georgia Irving
Adam is clearly a very good dental surgeon which is why the Malt House was recommended as I needed to see a specialist for my Crown. I have other crowns but this, you?d never be able to tell it was a crown. I?m so impressed and will be going back for other work when I?ve saved enough money. I?m not sure I could trust anyone else now. Thank you ?
December 2022 by Alan Oakes
Very pleased indeed with the services provided. Adam and Nina are first class in their skills and helpfulness, and Shaun has gone above and beyond in providing assistance and support. Certainly very convenient to be able to park just outside the door.
December 2022 by Sam Dutton
Amazing practice.I have had extensive treatment at the Malt House over the last two years, and I have nothing but praise for all members of the team. A big thank you to Zohaib, Nina, Khurrum and Yousrah for the outstanding treatment you have given me. I would also like to say a big thank you to the reception team and all dental nurses who have helped me along the way. Thank you all for helping me to learn to smile again.
November 2022 by Amanda Hirst
From the first contact I made with Malt House dental I was made to feel valued. All the staff are friendly and approachable. Treatment discussed and agreed and couldn't be happier with my results.
October 2022 by Elaine Hamilton
Specialist dentist that makes you feel special from the moment you walk in ! Amazing staff ,friendly and efficient. The treatment is the best I?ve ever experienced with a great dentist and the most up to date equipment. Thank you Obdya, Holly and Shaun
July 2022 by Timi B
Beautiful clean modern clinic. Such a lovely, and amazing people, and warm environment to have any treatment done.Highley recommended.I made the best decision to do my one-to-one facial aesthetic training with Dr Yousrah Ahmed. The experience from beginning to end was very professional.Dr Yousrah are delightful and very caring person and we done lots of brilliant job together.It is a privilege to learn from her.One of the best teacher, in this profession.Thank you very much this experience it was phenomenal.
June 2022 by Kay
I've been a patient since 2021. All the staff at the practice are personable and together helped deliver excellent patient care through the entire process.I sought treatment from Dr Obyda Essam, a specialist in endodontics. He is very highly skilled at what he does and knowledgable on the subject. My treatment was successful, fingers crossed it stays this way.I will seek advice and treatment from Dr Essam again if I have any future complications without hesitation.
