October 2023 by Bobby ?Bobbyrunthings?
Great experience at the salon, friendly and professional staff .will definitely recommend
October 2023 by Efe Oviawe
A terrible experience, zero customer service. I have never been to this salon, I passed by it once. So I searched for it on Goggle 3 days ago and was directed to their Facebook page where I saw I needed to book an appointment which I did 3 days ago. Now this morning before the appointment, I thought to let the person who confirmed the appointment know what I was coming for and to find out if it is part of the services they offer as I did not want to embark on a 4-hour journey in vain. I was going to have my wigs styled. They confirmed okay to come. On getting there, I approached this guy they call Mohammed at the counter, told him I had a 12pm appointment and he pointed a part of the salon to go to. I got there, explained to the lady what I came for and she directed me to go upstairs to meet one lady they call Lydia. When I showed her one of the wigs I wanted to style (pixie cut), she said she did not have capacity to do that today that I would need to return on Tuesday. I explained ro her that I was on an appointment and the person that booked me said it was okay for me to come style my wigs. Imagine Lydia became so defensive telling me she neither has a Facebook nor an Instagram account for her to even know about my appointment. I mean, what was that about? This is me coming to City salon for the first time with no knowledge of how they operate. Lydia also wanted to see the conversations I had with the person that booked my appointment. I showed her and she continued to be defensive pointing to an inscription on the wall that she is Lydia salon and not city salon. At some point she asked me to go downstairs to speak with the manager while remaining defensive with zero empathy. Can you imagine the manager was the same Mohammen guy I approached when I first arrived?In the end I left without achieving anything 4 hours journey to and fro wasted!
September 2023 by Evie Harrison
Lydia the lady who did my hair was very nice and was truthful about what would damage my hair and she was not just looking for money. The hairdresser provided genuine advice and even wrote down products for me to use. My hair came out perfect and healthy I have no complaints ?Services: Hair straightening
September 2023 by tuesday sundborg
Great for african hair , all sort of products for textures hair and great shop keep also has a small hair salon but I have never ylused it but looks cleans and very professional
January 2023 by The Maygnificent
Excellent hair salon service!
November 2022 by teniola ijabiyi (Teni)
Wide range of hair supplies at reasonable prices
November 2022 by everton malcolm
Good service ?
November 2022 by Sarah Kassim-Brookes
Hour late for an appointment she made, was very pushy when just enquiring... told me to buy 3 bag of hair only used 1 and half never offered me a refund for the hair she didn't use, told me 2 people would be doing my hair and would be finished by 2pm, only 1 person did my hair and I left at 5pm, cut my natural hair at the top of a braid reason being what?? Never asked for any bit of my natural hair to be cut! Quite a big bit of it too so when they come out I'm going to be missing my natural hair, during the appointment she stopped to do 2 different peoples eyebrows, yeah I said I was ok but when all eyes on you it's hard to say no.. 3 days after having it done 2 braids came out, fell out! messaged Lydia to see when she can fix it to have no reply! Over 24 hrs ago, was over all ok with hair until I got home one 1 already coming loose and missing a piece of my natural hair on a top braid... its a shame....when went in today Lydia wasn't there, the other lady wasn't listening to my issue's was more interested in me waiting another hour to speak to Lydia or go to her next time! No help was so ever...not the best experience for it being first time using this salon highly doubt I would return for hair.
November 2022 by Gracie Lambert
Lovely people, they take good care of you whilst your there and the braids look amazing!
November 2022 by Chelsea
Absolutely ? the place to go the hairdressers are lovely caring and helpful
November 2022 by abigail Patterson
3 stars only because they don't have a bug variety of colours to choose from
November 2021 by A A
Good service
November 2021 by Katie Burke
I got my hair braided off these 2 lovely ladies they take great pride in there work these 2 ladies made me laugh 1 of them showed the men up when they couldn't move something little miss muscle showed them how it was done way to go girl haha highly recommend these 2 but please dont book full head braids on a friday after 2 o'clock coz friday they like to get home after a hard week I love my hair thank u o the fella likes it to ? keep up the hard work ur doing great will come back again
