July 2023 by Joe k-M
Snap fitness is a smaller gym which to me is ideal as it has a smaller client base so is never super busy, I've had a personal trainer and would recommend him, Ethan is his name and is patient and knows what he is doing.The shower and changing facilities are clean and nicer than any other gym in Sale as you get your own room although limited numbers this has never affected me.The staff are really nice and the equipment is clean and has the nessasary options and amount so you dont have to wait, and a app to track your progress to boot.To cancel your membership you have to email them and that is your 30 days notice via email, ?? solid improvement from old system.Been going now for nearly 3 years still no issues. Well done snap fitness team.Hair dryers available mand if you like hair straightener GHD's.
May 2023 by Daniel Gibson
A nice gym and a good environment to train in. 24 hour is great to have, but it can be a bit overcrowded between 5-8pm.
March 2023 by Misanu
95% of the music here is terrible. Please change it on a reasonable basis or at least add more music to the repetitive and annoying playlist. You can hear the same song twice during the same workout, and it appears to be the most cheap music they could possibly get hold of. Only one squat rack and very small size means you'll often struggle to get what you need, which I wouldn't mind if Snap wasn't charging full gym prices.Worst of all, my friend quit this gym, went through the proper process of cancelling (in person, with a staff member) and was still getting charged for months afterwards. He moved to another country so can't get a refund for the several month's worth of membership he was charged for. This is completely unacceptable, and I'll be extremely careful when cancelling my membership upon moving cities. Overall I would only recommend this gym if you literally don't have anywhere else that's viable in the area, and would suggest going on quiet hours so you can get easy access to equipment.
February 2023 by Peter Harris
The management team set the tone for the whole gym - it's a welcoming, friendly and supportive place. The gym has all the equipment I need and it's always clean and tidy.
November 2022 by Morgan Wilt
Snap Fitness Sale is such a great gym, but my experience was made even better by PT Craig. He?s motivated, kind, and so dedicated to his clients, cheering them on throughout their whole fitness journey. And, if you?re lucky enough, you?ll get a dance party between sets!
November 2021 by Arion-James Yaghmaee
Cancelling your membership here is a real headache.Staff lack basic business knowledge and are ignorant both in person and over the phoneA team of con artists. I cancelled my membership with them but they still demand 2 months memberships fee when its cancelled
November 2021 by Salmaan Shahid
Nice, friendly and clean gym. Staff are lovely and helpful. Easy access and relaxed atmosphere. Cant fault it for a local 24/7 gym.
November 2020 by Emma Adams
Our family loves this gym! It is perfect. Great equipment (which always works). Clean - lots of sanitiser about. Great value for money. And the classes with Ethan and Craig are great - thank you all.
November 2020 by Charlie Gee
Good gym, would give 4 stars if it weren?t for the fact they have the worst customer service when trying to cancel i?ve ever experienced from any company ever. staff seem nice in the club and no complaints there but whoever?s in charge of accounts will do the absolute most to squeeze every last penny out of you. Contacted them at the beginning of lockdown saying i?m moving out of the area soon and want to cancel now so i am not charged for the first month when lockdown is lifted. To no ones surprise what so ever it took 2 months to get a non automated email back saying we usually require people to be in the gym to cancel but they will let me do it online due to these circumstances and guess what? my last payment will be for august. you?ve just shown me you could have cancelled my membership at any time but chose to ignore 3 emails just so you could get that last month billing out of me. something similar happened last time about 2 years ago where they dodged me trying to cancel until i was charged another month. Not signing up with snap fitness again they have no respect for their customers. Not aiming this at anyone in particular all the staff members i?ve spoken to in the gym are lovely in person. guessing it?s company policy to behave like this just to maximise profits.
November 2020 by Reza Lahiji
Great gym with supportive & professional team members. Been going for over a year now and have had no problems to date. Would highly recommend for anyone even mildly interested in fitness.
November 2020 by Natalie Higginson
Updtd: i did receive a refund from snap fitness on the charge one the tcs in the contract were reviewed and the manager advised they will be reviewing the training of staff and the tcs. Based on this, i will increase my score to 3 stars. As I said 5 stars for classes, cleanliness and equipment but have to score down on customer relations.Good things: 24/7gym, clean, good classes, new equipment. I would give 5 stars for all that.However today I had horrible experience with this gym and their receptionist which is below 1 star. I was chucked out of the gym as they were unable to draw payment and told i have to pay 5 pound surcharge. I thought that is odd, i said to the girl let me call the bank and check all is fine with my account, i only changed the card... Apparently they draw the money from the card, not the account. I explained i was obviously unaware of this, this absolutely was not explained to me when i joined back in September, 5 months ago:this is obviously a misunderstanding, i actually remember saying after the trial session that i will have to come back with a debit card to set up direct debit and Robyn said he will be fine with the credit card to set up the payments.Why was it not explained clearly then that if i change card or it expires, i will be charged extra and not allowed in the club? Why sneakily put a surcharge on a loyal member and embarass them in front of other members? If i was aware i would absolutely change the card details as soon as i had the new card 2 weeks ago especially because you can only do it through the reception.When they were unable to draw money why not call or email so that I am aware and can make the payment or know that i need to bring the card today and pay? Instead I made time for pre-booked class and was not allowed in.I made time and child care arrangements to come to a class and i was made to feel really upset and embarassed and was asked to leave.Now, Snap Fitness, I work too hard, respect myself and have to little time for such treatment from a gym for doing nothing wrong other than changing a card and not being advised that payment is not a Direct Debit by your employee.I will change the card details and pay the fees plus surcharge tomorrow as well as filling out the cancellation form. Keep the 5 quid, I am not spending 30 quid a month here going forward, i was a member of LA fitness/sportsdirect Sale for 7 years before and never had an issue like that so i will return back there.
November 2020 by Jason Corbett
I?ve been a member at snap fitness for 2 years. It?s a brilliant gym, the staff and personal trainers are all very friendly and helpful. The equipment is very good compared to other gyms that I have trained in. Would highly recommend.
November 2020 by Emma Pesetz
Been training here for over a year now. I love this gym. Very, very clean and Great equipment. I love the Stairs Master and the fact that it is still 24/7
November 2020 by Reign of Swords
Great gym , very clean and staff take cleanliness very serious.Great atmosphere and even when the gym is busy I still get to use all that I need for my workouts.
November 2020 by Eric Oldfield
Mindful that the operators of the gym read these reviews, here are my thoughts:This is a nice looking smaller gym with colour-coordinated kit, single changing/shower rooms and 24-hour operation (essential to avoid the ?gym is shut? excuse for not going). A good balance between the cardio and weights areas and also provides classes and PT. A touch pricier than some of the alternatives, but the convenient location and car parking are a big plus so I?d like to keep going here.The shortfalls: The heavier kit seems to have a blind spot on legs unfortunately - there are a number of weight-stack leg machines which almost never get used, taking up valuable space. The large seated (stack) leg press doesn?t tend to get used by the ladies because its not their thing and the guys don?t use it because they would max it out on weight (and often range of motion). A seated leg curl is present, of a type I?ve seen in many gyms because they?re compact, but they don?t come close the lying down alternatives so are under utilised. The one heavy leg press they do have here is a lever type where the angle of press is constantly changing throughout the extension. In my experience the linear, sliding hack squat machines provide a much more effective leg press and can also be used for calf exercises.Whilst many of the above exercises can indeed be simulated to a degree with barbell squats / on the Smith machine, doing the balancing plus heavy squats thing whilst potentially training alone at 5am is not without its perils.Kit I think would be a good replacement to the under used equipment above, to ensure all bases are covered:1 x Free-weights hack squatMaybe another 8 x 20kg extra plates for the above1 x lying leg curl / leg extension machineMight be worth a consultation with the customers to find out if others share this view?.
