March 2024 by marie hayden
What a lovely group of staff at this Rochdale store, nothing too much trouble, i had to exchange some shoes bought at the Halifax branch and it was sorted out and ordered for me in no time at all, Helen was the ladies name that stands out in my mind, really pleasant manner, nothing was too much trouble, I shall use this store in future !
February 2024 by Edward Pullin
Gorgeous service from this branch of Clarks today. I?d booked a fitting for our two little ones and the lady was very attentive and enthusiastic without overwhelming them. She was also very thorough in checking the shoes fitted well, even asking a colleague for a second opinion. Both were brilliant with the kids overall and we left with what we needed. Will definitely come back!
January 2024 by Nuha Chowdhury
I was dealt with by a member of staff called Holly and she was extremely rude. I caught her staring up and down at us from the moment we entered. She had a terrible attitude towards me and my children. Won't be going there again!
October 2023 by Coll Coll
Very helpful and friendly staff ?
April 2023 by Debbie Garvin
Nice place but disappointed with the choice
April 2023 by meerab fatima
Nice brand top quality shoes
February 2023 by K H
Can?t thank the girls enough for their help every time I?ve been in for shoes for my little boy.Rochdale Clark?s store is by far the best service you?ll get!Big thanks to Helen xLovely ladies!
February 2023 by margaret marsden
We had reason to visit this shop on Saturday morning we were dreading going because we had a reason to return a pair of shoes. We should not have worried we were served by two ladies who we have nothing but praise for. Their customer service was the best we have ever experienced. They dealt with the problem quickly and politely they are a credit to the store.Can we say thank you to you both you deserve more than the five stars we can give you.
February 2023 by arfan Kamora
Excellent store with some Great offers on shoes.
February 2023 by Amina Ashraf
Very very bad staff today 1st February.I brought 4 pair of shoes. But today when I went back after 5 days to return 2 of pair because it hurts my both kids feet from the top, as usual she asked do you want to buy something else or refund I said yes I want refund she asked me do you have a card I said yes she said show me I said ok than she said it?s not signed I said I never signed, than she said we can?t refund it because your debit card is not signed I said it?s my husband ok I will come tomorrow so will you refund it when this card is signed she said No your husband have to come with the card than we will do it. I said why he have to come she said because it?s his card and he have to be here, what rubbish is it??? When I was paying for 4 pair of shoes they didn?t ask for any signed card but when they have to refund money they have to check a sign card and a person who?s name is on it.And when I came out there were an other member lady in the store they both start laughing how rude This is what we call racist.
July 2022 by Caitrin Dunne
Absolutely fantastic customer service from Sandra . Really took the time and had so much patience for 2 kids who kept changing their minds. Customer service at its best! Highly recommend. Thank you.
July 2022 by Samina Hafeez
Super comfy shoes and lovely service
June 2022 by Lorraine Egerton
To the lady in clarks shoe shop Rochdale, sorry l did not ask your name, she was so helpful to me, she is a credit for your company
May 2022 by Sian Redwood
Excellent service as always! Dealt with promptly and efficiently, staff so pleasant and had a lovely chat with the children.
May 2022 by Anastasia Lobella
The 2 lady?s working today were amazing trying their hardest to find a size 6 brogue for my father sadly none in stock but they tried everything in order for him to have them Saturday and customer service was 10/10 thank you for a pleasant visit under sorrowful circumstances it helped more than I can say