November 2023 by Janice McFarland-Hayhurst
The aftercare service is excellent. My kitchen was installed two years ago, I wasn't happy with the how the worktop had been installed. Almost two years after fitting part of it had 'blown'. I called in with photos and the plans for my kitchen and the customer service manager arranged for the contacts manager to pay me a visit. The customer service manager contacted me later that day saying the whole worktop would be replaced. The replacement is a far better job than done originally (the original fitter no longer works for the company). I can finally say I am 100% happy with my kitchen. Thank you.
October 2023 by Fghju Mnbvc
We have been very pleased with the service we receive we always ask Ramsbottom Kitchens, to do various projects for us.About 12 years ago they fitted out our new kitchen. It still looks as good as it did then. We have now added an extention to our home and again approached the company to fit new doors and rearrange our bottom cupboards to accomidate a range cooker and fit more cupboards as well. And fit out a utility room. Heather one of the designers works with us she is extremely knowable and ready to advise as necessary. The work is carried out in a clean, tidy and efficient manner. Our one stop shop for everything. From electrical, tiling, plumbing etc.
September 2023 by Terry hothersall (Terry trucker)
Absolutely brilliant ? ? the job Ramsbottom kitchen company have done to our kitchen in Stubbins especially super Robert manning he's done a wonderful job ? ? highly recommended top class finish thankyou Ramsbottom kitchen company & staff for a superb job 100% recommend them
May 2023 by Ruth Armstrong
Our kitchen was finished last September and over 6 months later we are still waiting for a long list of problems to be rectified. Someone from the company visited to look at the issues on 27th October and we have heard nothing since. There are a number of small issues but the worst are handles on wall cupboards dropping and the skirting board having to be hacked back in order for the back door to be closed - see photos. We paid a lot of money for this kitchen and are very disappointed.
November 2022 by Pam Maloney
The finished look of the kitchen was completely spoilt by the tiling both wall and floor. Ramsbottom Kitchens recommended the tiler and the standard of work was extremely poor, with tiles cut to different sizes and floor tiles not level, to name just two problems. As a result of the poor tiling and the fact that a side cupboard had not been delivered in time a corner had to be cut out and this is a glaring error, which spoils the finished appearance.
October 2022 by Chris Long
The level of advice, support and care is massive. I dealt with Abbie and Pete, they give a very positive vibe and know how to support 100%. No hesitation in recommending this business.
October 2022 by DAWN BROADHURST
Perfect service from start to finish. Having a new kitchen is a horrible job but they (in particular Geraldine) took as much stress out as they could. All the contractors were excellent and reliable
October 2022 by Karen Cookson
Thank you to all the team at Ramsbottom Kitchens. We now have a fabulous, efficient kitchen that we are very proud of.
October 2022 by Jane Bridge
Very helpful
October 2022 by Domm Norris
The service we received before the fit was excellent. Great designs, friendly service and a decent price considering the quality of the unit/appliances.The problems with Ramsbottom Kitchens comes with its after sales care. It felt like as soon as we'd made payment, the wheels started to fall off.Our kitchen fit began in the last week of April and we received our final part in the last week of July. Not great at all. It felt like pushing water up hill at times trying to find out when things were going to be sorted.We had two room measurings done, one on the initial consultation and one a couple of weeks before the fit. It was therefore a surprise to find that two units were not compatible with the shape of our room. That meant new units had to be made and pushed our completion date back. Ramsbottom Kitchens dealt with the issue quickly but it felt very avoidable.The delay meant that it felt as though we were being squeezed in when the company's busy fitters had a spare moment. The communication of when work was going to happen was quite poor. It required us chasing them which felt like the wrong was round.The fitters were really friendly and capable. I wouldn't hesitate to use them again.We were left waiting for a cutlery tray for 8 weeks, which isn't the end of the world but became a source of frustration. This was topped off by it eventually being delivered to a house on a different street altogether.It's difficult to say whether or not I'd recommend Ramsbottom Kitchens. The kitchen they've supplied and fitted is top notch but it shouldn't have taken so long to complete.
October 2022 by Jane Fox
At long last after 10 weeks ( minus 8 days we were on holiday) our kitchen is at last finished. Or almost apart from waiting on a bespoke cupboard . We live in hope. .... A stressful experience with lots of niggles. Won't go into all of them but oven gloves and an apron won't make up for our experience and certainly are no compensation for the stress and numerous phone calls we had to make to the lovely patient Geraldine in the office who did our best for us . The kitchen is excellent quality and we love it and all the professional workmen were friendly and efficient. Couldn't fault them. The organisation just wasn't efficient. Three weeks it should have taken at the outside but it was treble that. Reading the reviews we were the exception to the efficiency of other installations but nevertheless it shouldn't have happened as our kitchen is quite small. But it's done and now we can relax. Would we recommend the company, yes, to a point, but only if there is a guarantee of completion and certainly more efficiency.
October 2022 by Lee Roe
The team here are knowledgeable, helpful and very accommodating. A range of kitchens you can see , touch, feel, and explore in the huge showroom, which is what makes all the difference, fabulous to deal with and well worth the short drive from Clitheroe.
October 2021 by sandra clough
Ramsbottom kitchens as done an absolutely amazing job from the very start to the end... definitely recommend them ...the quality of the kitchen and worktops is amazing... so glad we went here for our kitchen as other places we looked at first were no where near as good as these .. thank you so much to each and everyone of you for all the work you?ve done, our kitchen looks amazing and we absolutely love it and it will last us many many years
October 2021 by Eddie Rock
Beautiful showroom products and people! Quality
October 2021 by Susan Adams
Ramsbottom Kitchens did an outstanding job from design to fitting.I was dreading the rip out day but there was no need to worry everything went as planned with no issues at all .Tradesmen, Kitchen units and appliances arrived in a scheduled order and the kitchen was completed on time.All the tradesmen from plasterer to plumber, electricians to fitters did an excellent job and were always very punctual, polite and courteous.I am extremely pleased with my new kitchen and would have no hesitation to recommend this company to anyone thinking of buying a new kitchen .
