February 2024 by Vita Malum
I don?t know who the male server who?s works at the branch but he his incredibly rude. The woman at the desk and the lady at the door were very helpful.
February 2024 by Steve Gallagher
It was good and helpful
February 2024 by martin power
My father-in-law has banked with NatWest for years and has obviously gotten old and just for no reason at all they blocked his card and account and because he didn?t have any ID and wasn?t able To answer questions on the phone, he has had no money for going on 10 months. They blocked his account with not even a consideration of how he would live. I spoke to then many times on the phone and I have to say I think it was because of my Irish accent. I got nowhere even got letters the next day saying was that you on the phone Mr so and so I went to NatWest in Middleton today with some photo ID and it wasn?t a pleasant experience. They unblock his card but not would not allow him to transfer money until next week so I have to get a sick man out of bed Who has cancer to go back next week. She were also talking covertly over the phone And made the atmosphere, very unpleasant, think twice about banking with NatWest, especially if you?ve got responsibility for older people
February 2023 by Glynn J R
My elderly father has an account here and he is treated really rudely by a male member of staff who appears to be a senior or manager - my father has been told he cannot apply for any cards in the bank even though he isn't very computer literate and on occasions has been told he cannot transfer larger quantities of money to family members - my father was told " I'll think about it". I hope to be in the area soon as I live outside of Manchester - and when I do pay a visit - I'll be speaking to this staff member - utterly vile man.
October 2022 by Rhiannon Murphy
I had complications with closing my account with another natwest branch. I came to the middleton natwest to see if they could help. The team were brilliant, honest and willing to help me, especially Mosan Khan. He went above and beyond to help me with my situation and I cannot thank him enough. He is a hardworker and credit to the branch.
October 2022 by Steve Elliott
Great bank but early closing times are absolutely ridiculous if you work during the day.
June 2022 by Rachel Jones
After experiencing a very rude woman verbally attacking a member of your staff Debbie I was appalled, Debbie is nothing but friendly helpful and very approachable to help with your banking needs a true valued member of your branch team always smilling and happy to help.
July 2021 by Andreas Moore
Always reasonable happy to help you also take security very seriously great customer service here
July 2021 by Gordon Fitzpatrick
Brilliant staff always helpful
January 2021 by Niguel Fentonio
Must be the busiest place in Middleton always queuing out the door with frustrated customers. I feel sorry for the staff always so pleasant and helpful given the situation for them and the customers .
January 2021 by tybsz
Always a queue for the counters, only 2 left now. People waiting for up to half an hour to be seen, bad for the elderly who rely on personal service and have to stand and wait
January 2020 by Dani Manuel
Amazing costumer service, very friendly staff.
January 2020 by : Jason-Paul : Greaves
Rubbish closed my business account with no explanation, appealed the disgusting decision and their decision remained the same... zero star review if i could.
June 2019 by J - MEDIA UK
Rubbish closed my business account with no explanation, appealed the disgusting decision and their decision remained the same... zero star review if i could.
April 2019 by John Stead
A great local bank. Location is good. No carpark but park in Teaco and it's a 1 min walk. Friendly staff.