Very bad experience. I want to return something what I brought online. The staff was very impatient and rude.
January 2024
Staff lack of trainingI was doing a in-store return, the staff gave me a so tired look. Meanwhile she is chatting with her other 2 colleagues. ?She said Oh it’s a massive return. -.- the attitude just makes me feel sick. ❄️But I have the right to return if I purchase online. I couldn’t believe a used to urban outfitters... read full comment
December 2023
Great customer experience Christmas shopping in the Manchester store today. We bought lots and enjoyed talking to Corey at the till, who was super friendly and efficient. Will be back again.