Had an absolutely wonderful experience in store this afternoon. I think the last reviewer was having a tough day. Every single staff member in store was so friendly and helpful. Even those not directly assisting me and my partner. These staff are a credit to TUI and they are the reason why I believe TUI shops will always... read full comment
March 2024
We recently booked a family holiday with travel adviser Matthew in the Tui shop at the Fort. He was friendly, professional and helpful, couldn't do enough for us, even provided advice on the experiences we could go on whilst on holiday. Fabulous can't wait to book my next holiday with Matthew.
February 2024
Mehnaz is absolutely incredible and a credit to tui, she went above and beyond for us and managed to find us an amazing deal on our favourite holiday. She is so lovely and great to chat to which makes the experience of booking a holiday much more enjoyable.I would only ever book with her from now on for any future holidays!