10AM - 8PM
L3610AM - 6PM
18 Eastgate St“Went yesterday and was recommended by one of my boss. It's pricy but I personally think it's worth it. I wasn't too sure what I was going for but the staff were amazing. Big shoutout to Oliva (I think that's her name) she was passionate, engaging which made the whole experience amazing.Defo going back at some point.Tip: spray Arthur and changing constance together almost like a chocolate smell.”
“just wanted to say that i had an absolutely amazing experience in store today, sarah was lovely as always and i got so much help from yosabeth too! thank you so much xx”
“Place is what it is, staff do spend more time chatting to each other but its only a small place, long as you know what you want its ok, but if avoid asking for testers or advise on new fragrances as they did seem to not really want to help with that, but I did buy the medium Invictus, ok price.”
“Aaliyah was so friendly and helpful, she helped pick out my sons first aftershave, which he is so happy with. Thank you Aaliyah ? great all round experience at the Manchester Arndale store.”
9AM - 8PM
Unit 25“I rang on a Sunday morning to enquire whether something I ordered online had arrived. I hadn't realised they don't open till 11:00 AM on Sundays and it was only 9:30 AM. The phone was answered by a young woman (Yes, I am only guessing because she sounded young). Despite being out of hours, she was incredibly helpful. She was polite, cheerful and happily checked my order. I was very impressed indeed. All stores need staff like this.”
9AM - 8PM
Unit L33“Super friendly, went in with wife for her make up. Lovely staff member helped her find what she wanted, going above and beyond to be helpful. Really nice customer service here.”
“Went in for a birthday present and was treated to wonderful customer service. Zora helped me pick a fragrance and wrapped it up for me; she was lovely. Highly recommend and will be back again”
9AM - 8PM
Cheetham Hill Rd“Called into store 13.10. 23 to buy a present but unfortunately l was advised by an assistant that it would only be available in the larger city store. She then offered to order it to be delivered to the Fort. It all took only 5 minutes. Fantastic service by Karen M. I have just had a text to say my order is ready.”
“I visited the Lush store today and had the best instore experience! Lovely customer service from Hannah! Hannah showed us around and went above and beyond to inform us about lots of products. Hannah knows the products really well and introduced us to lots of things we hadn't noticed before. Thank you Hannah! ?”