March 2024 by Mark S
This is probably the worst Lidl in the country (and I use other Lidls regularly up and down England). The staff are unhelpful, sometimes rude, and can be spiteful. They often close checkouts, forcing customers to use the self-service ones; then, when you complain, just shrug their shoulders. And then, to be spiteful, reopen the checkout when you're scanning your own shopping. Other Lidls I use will happily open checkouts if requested (some don't have awful self-serve checkouts!) and have friendly welcoming staff. The manager here is just as bad - you complain, and he just shrugs his shoulders and tells you to use the self-service checkout, even if you have two or three carrier bags of shopping. Go to Morrisons opposite, as the staff are brilliant (friendly, welcoming, and there's always a checkout open). I've seen a few incidents in this Lidlstore, where the police are called because of awful shoplifters (this isn't the staffs fault though, just a reflection of the area or the state of modern Britain). A piece of advice to Lidl management- train staff in this store to he as friendly, welcoming and helpful as staff in many other Lidl stores. And always keep a staffed checkout OPEN.
March 2024 by Samira Hsain
Excellent facilities
March 2024 by Michael Amankwah
Nice place. Good customer experience.
March 2024 by zessh khan
One of the rudest staff member ive countered today at lidl on ashton old road.I have been visiting there for almost 9 years more then twice a week sometimes.But today when i asked for £2 cash back as my daughter wanted a toy from the vending machine the guy at the till said its a minimum £5 pounds cash back fair enough ill take that.Asked for coins as the vending machine takes coinsHe straight refused me that he dont have enough coins and its the policy not to give out coins. Fair enough i accepted that too and while i was paying and taking collecting my recepite a Lady staff member turnedup with a 5er note and asked the same guy while i was there for coins. He immediately opend the till and offered her coins.So when i asked him why you lied and not gave me coins the big mouth loud lady goes i am the staff i work here.So isit how staff does? Do you really have a policy for not giving out coins when i was actully going to spend those coins back in your store?They really dissappointed me today sorry to say that.
February 2024 by Jonbuk4
Lidl has to be one of the strangest places to shop. Everything feels so unorganised. Staff seem really miserable and not much help and the security guard seems to think he's there just for a laugh. I think he may be the worst security guard ive ever seen. Turns up in trainers and a baseball cap. So bizarre.I still shop there mainly as i have no car at the moment and its slightly better than the morrisons next to it.
February 2024 by Rob Taylor
Awesome ?
February 2024 by REgina Asuako
I and my family went to Lidl shop in openshaw today and I have never seen such disrespect in our life. Staff at tills were very rude and unprofessional as if they have never had training to work with human beings and served at tills. They talked to us rudely and treated us as if we are not human beings and not meant to buy anything from the shop. I will never shop at this shop again because of the cruelty treatment I and my family received. Very disappointed. All the staff at the tills were very rude and not helpful at all. Only one staff came to talk to us.
February 2024 by Kevin UK (8098 Account)
Quite a busy store, but plenty of stock. Tills sometimes confusing staying till number X is opening then the same till closing without actually serving anybody.
February 2024 by Mrs. O
Good crowd control. Free parking
February 2024 by Karen Wegener
Friendly staff and great value and quality. But just lately some of the shelves are empty....
February 2024 by Judith Syrimis
Fabulous and Great Prices
January 2024 by Macey Duignan
It qas ok
December 2023 by Lynne Cheetham
Love it. Great value and service.
December 2023 by kitty_ collective_
The staff more than anything are so annoying and unhelpful. The security guard that works there is rude and has a big mouth. Thinks he's some sort of gangster and tries to intimidate people while at self checkout. Also. The self checkout is diabolical in general. So slow.
December 2023 by Jerzy Kalinowski
Easy in easy out, tills but not too long a wait.