The manager or guard, not quite sure which one he is he is a white male tall and bald.So rude i was mortified. I walked into costa with a couple of my friends wanting a coffee as it was raining and freezing outside however I already had food from Greg’s so I brought it in with me while waiting for my coffee. He approached... read full comment
November 2023
Me and my friends came into Costa and was ordering a coffee from here we also had Greg’s with us my friend sat down on her own and was waiting with the Greg’s on the table while we went to order some coffee the security card stood over her laughed at her then told her she wasn’t allowed to sit in if she had a Greg’s... read full comment
November 2023
The security guard was extremely impolite towards their customers who were non-white ladies, shouted at them, and tried to kick them out with no reason. It made everyone in the cafe witness this happening, such that it was totally ruining the image of Costa coffee. I do understand it is a franchise however it should make... read full comment