March 2024 by Mark
only 4 self checkout tills for a big store, on a busy shopping estate, is not good enough. No option to pay with staff, also only 1 staff member on a busy Saturday helping on the self service tills. I had to wait 10 to 15 minutes to get my medicine authorised, as the staff member was stuck with someone appearing to go through their whole shopping list, with queue building up and two of us waiting for authorisation or help.
February 2024 by DeeJaay 2NYC
The Boots in Crumpsall I used regularly has closed for good, such a shame because the staff there were always friendly and were well organised and never disappointed anyone.I would normally write a good review but this is my first time for writing a bad review as I have experienced.This Boots pharmacy (ONLY PHARMACY) inside Boots at Manchester Fort is a joke and really need to be organised, I had to call to find out if they have received my prescription and was told it?s ready to pick up.When I got there had to wait a while as they were serving one customer which took forever and other staff didn?t even bother to ask if anyone is waiting. They are the slowest and laidback staff I?ve ever seen in my life.Also I never had to reorder my prescription because the old place done it for me, now I?ve been told I have to reorder myself that?s fine and was told I would receive a SMS to say when my medication is ready to pick up.Well I?ve ordered my prescription on 16/02/2024 and should have been ready for collection, Today is the 22/02/2024 been calling them since yesterday and no answer.I'm honestly gonna have to change pharmacyDon?t just take my word for it,Go there yourself and experience what I had to deal with hahaha.
February 2024 by Phil Thomas
Always overrun/understaffed. Never answers the phone. Massive queues everyday. Been like this for months.
February 2024 by marie dunne
Would like to see the flower section
February 2024 by AB
Absolutely useless could give no stars I would..Told prescription is ready & get to chemist.. told no its not here..You wait ages for then to re check if it's come online(digital prescription)And you have to ask if the prescription is showing !Honestly avoid this pharmacy at all cost
February 2024 by Dee Nak
I bought cocodamol (paracetamol & codeine) park of 32 tabkets in Boots pharmacy in manchester fort. It was sold to me £4. When i went to the website when i got home, i realised it costs £2.59. This is day light theft. Could the manager please look into this otherwise your staff are swindling peoples money
January 2024 by Warren King
Made me wait for 2 hours for a prescription while all the staff behind the counter had a good catch up talk then when I told them I haven't used my inhaler for almost a week and have been weezy for like 3 days one member off staff looks through the medicines and says sorry we ain't even got it in stock just wasted my day in hospital now
December 2023 by Johnny
Fine service and good staff
December 2023 by aida kanaan
The worst pharmacy I?ve ever visited in my life , they kept loosing my medicine ,I had to visit 5 times in order to receive one pack of multiple medicine I use , bring a chronic patient this healthcare facility was a disaster for my well being for a total 2 years .they are completely unorganized non caring staff , except for one or 2 employee , I don?t recommend this pharmacy at all
December 2023 by Maureen Thompson
Staff are very helpful and sale prices are amazing
December 2023 by jozef svacek
Poor poor poor service! Especially from pharmacy. Nonstop they don't have pharmacist so they can't open pharmacy or hand out meds, my prescriptions are delayed constantly minimum 1 week ( without medication where my health condition worsening). Absolutely shameful service!
December 2023 by Karen Mitchell
The worst pharmacy ever, no matter what time you go you ALWAYS have to wait over 30 mins absolutely hate the place
November 2023 by Stuart Woods
Visited here to collect prescriptions, staff always friendly and helpful.
November 2023 by Angie Ntuli
I went into boots store @manchetser fort to buy a perfume on Saturday 28/10/23 @ about 11:50 -12:30. The perfumes are locked in therefore you need to ask for assistance when you need to buy. I asked for assistance and I was told someone was coming and I asked few more times,it was at least 30 mins before anyone came to help. The attitude of the lady that came to help was very bad to say the least. She was not apologetic she was very rude. One of the ladies who had been waiting longer than me asked to speak to the manager and was told that they is no manager. Nomatter how short staffed a place is bad attitude towards waiting customers is unacceptable.
October 2023 by Anthony Meadows
Absolutely disgusted?All staffed tills removed and replaced by self checkout. Only one option! Boycott anywhere forcing consumers to use digital currency and work when they shop! I asked staff member to feedback to management that I will never shop with them again while they have this policy. Poor attitude from the only staff member available on the shop floor who refused to give any feedback to management! They couldn?t even be bothered to clean the floor where the tills used to be. Numerous people complained staff had no care whatsoever.