March 2024 by Paul Campbell
Good place to find diy and garden essentials. Vast store on the edge of manchester in cheetham hill's retail development call manchester fort. It has aisles of diy products, in out/indoor plant nursery, wood cutting services, paint mixing, kitchen design, heating products etc
March 2024 by Sandra Slack
Very helpful guy, very informed and describing the correct way to do the job after enquiring.
March 2024 by Mandy Finney
Helped by Jade on click and collect today. Super helpful friendly lass. Give the gal a raise ???
February 2024 by Naeem Anjum
Store has many options for kitchen and bathroom fittings as well as the usual DIY stuff.
February 2024 by Angel Callejon
Terrible customer service. I came on Friday to buy a couple of boards and since there was nobody to cut them I had to come back Saturday. While I was paying for other items, one of the ladies in the till told me "what about the board?". Fair enough, I explained I had come to cut the boards AND gave her the ticket (Which only had 2 items, so impossible to miss). Then she started insistintely saying I hadn't paid for the board in front of the other customers. She took me to the side and repeated that the board wasn't paid for WITH THE TICKET IN FRONT OF HER EYES. I asked for the manager, and she acted like she didn't hear me. That lady had neither proof nor the right to embarrass me in front of other customers or treating me like I was stealing. I certainly will come back and put a complaint.
January 2024 by JJandDad
AVOID their "Good Home" gloss paint, it says one coat over primer,maybe two. I am on a 5th coat now. The door had to be painted flat, as the paint is so runny, no way could you do a vertical surface without runs. Unless you do 10 coats. Big companies like this shouldn't sell rubbish products.
December 2023 by Mike C
Me and my mum came here last week to purchase some lights. When we asked for assistance we were helped by Russ who was helping out on the lighting area as his normal role is within the gardening department. Russ went above and beyond helping us and gave us lots of advice and really made us feel valued as a customer. Thank you so much Russ for your help ?
December 2023 by Dave Byron
Does B&Q not see the irony of 75% of the toilet cubicles being 'out of order' in a shop that sells everything to fix them? Nor of the only operational cubicle being spattered in faeces when they sell all manner of cleaning products? Just sayin'
November 2023 by Claudia Xxx f
We had an appointment with the kitchen designer.She was late about 15 minutes.I've been treated with no respect. The kitchen designer went to print something and she was gone for a 25 minutes.She clearly wanted to finish as soon as possible. Couldn't wait to go home.We are not happy with the experience.
November 2023 by lorraine staton
Great products pleasant staff all ranges of prices
November 2023 by Madzia f
We had an appointment with the kitchen designer.She was late about 15 minutes.I've been treated with no respect. The kitchen designer went to print something and she was gone for a 25 minutes.She clearly wanted to finish as soon as possible. Couldn't wait to go home.We are not happy with the experience.
November 2023 by Isobel McLean
I bought a quilt here and when I took it home, I unwrapped it and it had black smudges on it.Two women including a manager didn't refund me when I got it back to the shop with the receipt.I went through an ordeal in store, I would have preferred to have talked with kind staff.What a horrible experience it was for me, I am long term ill and was shown no mercy.
October 2023 by Ateka Ceesay
I received exceptional service from Mark at the paint counter at the Cheetham Hil store on 14/10/23. He was very friendly, helpful and just wonderful. My husband and I are regular shoppers at this store, but this was the first time we met Mark. We will definitely be back in to see him again. He's a credit to your store.
October 2023 by Matthew Fenn
When you turn up and 1pm on a Friday to get paint mixed... from a paint specialist, only to be told they have no one in until 4pm who can work the paint mixer. Time to train some people up as there were at least 10 people in the paint section all looking lost as they were all there wanting paint mixed.Crazy !
October 2023 by Sunny days Hotel
I never had this complicated way before .I always purchase and have a delivery .the proceeding is too hard !!!!MEG is a too much trouble person ,no help ,she doesn't care to listen even .so ? disappointed