March 2024 by Dimitri Goossens
Awesome place, friendly personel during the day.Horrific door personel at night.....
March 2024 by Anca Vesa
Very disappointed about the customer service. After winning a voucher( at a charity ball) contacted Jen to book a table. No availabilities for the requested dates, however when asked to provide some dates when we could attend, we were just ignored. 3 emails and no reply. Please don't give out vouchers, knowing u cannot provide the service.
March 2024 by Jack Edwards
Night club or restaurant, please pick one! The food lacks because its 50% nightclub, just a weird atmosphere, won't be visiting again!
March 2024 by Danilo Contiero
Iknow the matter doesn't seem serious at first, but let me explain.Tonight I got rejected the entrance at the club Albert's shloss by the bouncer because "not allowing single entrance". I am a regular customer and this is the first time it happens to me. I find it ridiculous because we live in a society that is proud to.promote equality against discrimination and then you are not allowed in because "single"?I was smart dressed, black trousers, white shoes, black coat.I went with my girlfriend 2 days ago in very casual clothes and had no issues.I wasn't drunk as for medical reasons I can't drink.I can guarantee you that there was no reason for which he should have denied me entrance except for the fact that I was single or because my foreign accent.I did not even argue with him. The interaction lasted few seconds. As being single is not a protected characteristics and this gives them the possibility to refuse to serve and deny entrance, it is really not nice to do so above all with people that moved from.another country and struggle to.socialise and have to spend a.lot.of.time.alone. Personally, this happened to me only 2 times since I am in Manchester, but other foreign friends reported the same issues in many other occasions. A society that claims to be open and respectful of all differences shouldn't reject someone because "single",.also because other British single have been allowed. I work nearby and I have visited the club, alone, before, many times. I never had issues with other bouncers or was denied entrance. The interesting thing is that drunk people are allowed to enter, which is against the law, as you should not serve alcohol to drunk customers, but single sober foreign people are not allowed to enter?!The bouncer I refer to is a blondish male, short hairs around 40 years old. I am really not happy with what happened and I hope you can report the issue as this is really sad and doesn't help foreigners to interact and bland with local community.I attend many events for internationals and I hear these stories always more often...it is not good. How would you feel if you relocated to a country and you wouldn't be allowed to enter in a cafe because you are alone?!?I understand it is technically not against the law, but the lawas Manchester..this can't keep happening..and also from a safety point of view...what is the rationale?.a.sober foreign male.alone is able to cause more issues then a group.of drunk lads?!...
March 2024 by John Truong
Really enjoy the live music and
March 2024 by Joana Ramalho
Came in with a group of people on Tuesday and the atmosphere was great. We had a lovely italian wine, beers and spirits and they had a vast choice of all of them. We ordered some food for the table and the garlic bread was delicious.
March 2024 by Colin Lewis
Great choice of wheat beers and ham knuckle was fab!
March 2024 by Nick Stark
We spent Saturday afternoon in there and it is a great place with a good ambience. It is difficult to secure a table because it gets
March 2024 by Samantha Corry
Went for my 30th birthday and booked a table weeks in advance. There was a large group of us (my family).We approached the doormen and confirmed we had booked a table and the looks of the ups and downs we got and then my partner to be told that he needs a glass of water!!! He?s been sober for 18 months and said one sentence!!! Although, I had been drinking (of course - we were out in Manchester celebrating!!) I was just shocked at the level of professionalism and the rudeness they had for no reason.I must add that the barman who served us was great! And also agreed with us and had complaints about the door staff.I would never return - I think you seriously need to look at the professional of your door men. They seem to think they own the place. I wouldn?t mind if it was an establishment which wasn?t a loud / fun vibe but the place was out run with 18 year olds who were all more intoxicated than us! We spent over £200 and if this wasn?t booked for a special occasion after the doorman?s behaviour I wouldn?t have gone in.
March 2024 by Tanya B
Loved everything about eating here!
March 2024 by Paul Burrows
Brilliant service and
March 2024 by Mandy Shepperd
Lovely place, great
March 2024 by Kaixiang Jia
Beer goes great with
March 2024 by Steven Hernandez
Fantastic Sunday lunch!We visited last Sunday and had the best time, great food and fantastic atmosphere with live music. We had such a brilliant afternoon here with friends, can?t wait to go back.
March 2024 by Neil Taylor
The door staff do not understand when people are happy and not drunk, absolute idiots!! People inside were drunk standing up on tables completely pissed and yet they were stopping happy people coming in. They need to be retrained, especially the ginger guy. Poor customer service will recommend people come in here completely sober, fools.
