January 2024 by J B
I would never normally complain about McDonald?s as usually it?s always the same, but earlier this morning about 10am I made an order of a double egg n sausage McMuffin meal, and i bacon roll meal, I was absolutely disappointed, firstly, the drinks were all spilled, no straws, no sauces, the food was extremely cold and dripping with grease , THERE WAS EGGSHELLS ALL OVER MY MCMUFFIN, the hash browns were way too hard, I?d just come back from hospital and I was really looking forward to a maccies breakfast and I got whatever monstrosity that was, when I called to complain, they tried gaslighting me by saying they?ve had no orders from Deliveroo, very unpleasant food and unprofessional, do not eat from this particular McDonald?s ?
July 2023 by D8902WGkarend
All staff that slow you are stood waiting while they think about what they are getting. Get up and go got up and gone. No personality or customer service
June 2023 by Ilka Dragomir
2 duble chisburgers were missing from my order. Unfortunately for my kids I discovered at home and not in the store:(( and when I called and tell them what happened the hung up. The worst place ever
May 2023 by George Karaglanis
Possibly the slowest ever McDonalds in the country. Definitely at the bottom 10%.25min for an order ??
April 2023 by Ghulam Ali Abrar
I am writing to express my disappointment with the service I received at your store on 23/04/2023. I visited the store and placed an order on the screen, and was about to make a payment when I was rudely informed that the store was closed, and my order was cancelled.I was surprised to hear this as I was unaware that your store closed at 3:45 pm. I understand that the store has to close at a certain time, but I felt that the manner in which I was informed was rude and unprofessional. The person who cancelled my order did not offer any explanation or apologize for the inconvenience caused.Furthermore, I left the store feeling humiliated and embarrassed. This experience left me with a negative impression of your store, and I am reluctant to visit it again.I would like to request that you take appropriate action to ensure that such incidents do not happen in the future. Your employees should be trained to handle customers in a polite and professional manner, even if they are closing the store.
April 2023 by Stacey Spilsbury
If I could leave zero stars I would! When someone asks you to help because they have a disability... DO NOT DEGRADE THEM AND MAKE THEM FEEL WORTHLESS AND STUPID and then refuse to help with such a simple request. Absolute disgusting attitude from the member of staff that served my partner!!!
April 2023 by Oliver Coldrick
Fired my mom cause of her autism and the way she walks discrase they don't know how my mom feels and I will be sueing then
January 2023 by Debbie Molyneux
If I could I would have given a zero. Never arrives when it should and is always cold.
December 2022 by Kathryn Ward
The McDonald's in Asda seem to be more capable of getting your order right than the drive through on the retail park.
December 2022 by A Dallimore
Big let down cold fries and hot chocolate just tasted of hot water.
November 2022 by Katie Elisse
Clearly need to sort their staff out, they all look miserable as sin! Doesnt cost much to smile and actually look like they're grateful to have a job jeez.. one of the staff was called katie and she had a face like a slapped a*se seriously cheer up its nearly christmas
September 2022 by JTLG18
Horrendously slow service only order a McFlurry and it took almost half an hour, staff just ignore people waiting to order at this tills. Avoid if you don?t like a wait
July 2022 by dusty_desert_donkey
my partner went to this McDonalds and asked for 5 chicken selects x 2. when we got home i opened my box and there was only 4 selects in my box but there was 5 selects in my partners box. i have tried to ring the store 12 times and not once did they answer, i think the clown that boxed them up needs to go back to school and learn how to count, i will even buy him/her a abacus is needs must,
July 2022 by Libby Ruthven
Shocking place, food cold drinks flat, and basically called a liar when returned drinks, staff need training on manners
June 2022 by christopher0269
Yet again I asked for items to be removed , lettuce and mayo off my wrap but still applied . Every time they get it wrong , how hard can it be !! . If only there was a burger king in Leigh .
