December 2023 by alan jones
Wait , wait , then wait a bit longer . I don't know if it's the fault of the pharmacy , the surgery it's paired with , or a bit of both , but it now takes a ridiculous 7 days to get a prescription (or 8 days if there's an intermediate bank holiday)I can only imagine they are not yet tired of playing the " Covid Card "Do they even consider the needs of the patient/customer or do they think they are of the same importance as a wool shop ?Pathetic.
December 2023 by Przemys?aw Maziarz (Przemko)
Not that bad at all. Obviously sometimes you'll have to wait longer for your meds but that's because of their workload.
December 2023 by Courtney Evans
Lovely staff member made sure I was fit to leave the pharmacy because she knew I looked unwell. Lovely lady thank you my deer
November 2023 by Michael Heywood
Totally unorganised , understaffed, overworked , waited 30 minutes for a prescription that still wasn?t ready which they have had for 7 days ,Switching chemist immediately, what a shambles
October 2023 by Lynne Clarke
Poor service. Bad manners. Slow. Rude to their customers the patients. Think its ok to trail sick people back 2 or 3 times to pick up a prescription because they have given out wrong information. Manners cost nothing
August 2023 by Ian Parkes
This is an awful pharmacy . I had used it this for many years but now has rude staff and a pharmacist that?s very rude as well . Stay away and use a different one I did and haven?t had an issue since .
July 2023 by Kerryn Melissa
Terrible waits, app doesn't do anything, they don't respond in chat and don't answer the phone.
June 2023 by Diane Barton
Low stock in shop and very dirty inside.
June 2023 by joanne harrison
Always go above and beyond! Thankyou so much!!
June 2023 by Emma Midgley
Impossible to contact via telephone. They either hang up or leave the phone off the hook. It's been the same for months.
April 2023 by Gary Eden
It's an absolute disgrace of a pharmacy. My prescriptions constantly have an item missing even though I order in plenty of time. This has been going on for years. Once my latest prescription has been completed I won't be using them again.
February 2023 by Chris Hesketh
Absolute disgrace of a pharmacy recently, always using the excuse of being under staffed which is utter nonsense. The only difference is the new bearded arrogant manager, the non existent phone line, lack of empathy and massive queues because they cant get a single prescription right. This pharmacy is putting lives at risk and needs investigating.
February 2023 by Disha K
Would even give them 1 star. This use to be a great pharmacy but recently have gone downhill. Last week waited 30 + mins in a queue then I walked out. Today (Monday) I went in to get my prescription which was sent to them on Saturday (by the out of hours doctors) they said I have to wait approx an hour as they are very busy. I?ve not taken this pharmacy off my list and will be getting paper prescription so I can use any pharmacy even though this is next door to my GP.
January 2023 by Miss NJ
Unfortunately in recent months the queues are shocking , the waiting area is filthy , the floors & front desk clearly never get cleaned, the shelves are a mess. You'd think this would be a priority after an alleged pandemic. Understaffed, no assertiveness. When queuing, all I hear are the moans of people infront who are also having problems such as items out of stock or their " system" being blamed for items not coming through. They need more effective communication with the Drs next door. Took me 4 attempts in 2 weeks to get my prescription as the queues were ridiculous. As a manager when you see this, you need to have a meeting & employ further staff & put contingencies in place for peak times of illness ie winter! Whoever runs this place has no common sense & should read these reviews & improve if they care. The 1 star is for most of the staff who are polite & friendly especially the young american girl.
January 2023 by Kath Pearson
Been twice now to pick up a much needed prescription and queues all around shop so had to leave without it!!!
