March 2024 by Kaye Sharples
Recently moved from cutgate surgery , the worst Doctors surgery in Rochdale so Walton street is a breath of fresh air. Rang up and did not have a riddiculous queueing system, got straight through, made an appointment and got seen.Kelly the nurse was brilliant , very helpful as was the doctor that I got to see the next day.For people complaining about here you really have no idea what it?s like at many other surgery?s, you cannot get through to them on the phone never mind get an appointment!
March 2024 by Stephen Singleton
NHS in crisis due to time wastersMy wife rang Hopwood on Monday. The receptionist checked with the nurse and confirmed that my wife, myself and our daughter would need injections for our trip to India. The receptionist said that the nurse had booked two ten-minute appointments to speak to myself and my wife separately. The Nurse did not bother to call me. When she rang my wife back she spent 15 minutes saying she wouldn't be able to spare 10 minutes to give the injections within the next 3-week period.(Wouldn't it have been sensible for the nurse to ask the receptionist to make a ten-minute appointment so that she could have administered the injections instead of wasting 15 minutes of her time and my wife's time talking on the phone?(The best bit) my wife books herself and our daughter in for the 2 Injections at the private chemist's next door to Hopwood. She arrives and the chemist says they haven't arrived yet I'll just pop next door to Hopwood Medical Centre and borrow the injections of them.Injections were finally given and paid for £60.00.Terrible Unprofessional ServiceNHS What NHS ??????
March 2024 by gary scott
Rang the surgery on 2/2/24 at 11.39 the charming receptionist went well out of her way to sort me out with my problem Pain in my knee!!! Gave me an appointment today 3/2/24 to see Dr Mohammed Etc etc Thanks so much????Hope you see this?
October 2023 by Pat Schofield
Absolutely useless surgery. Cant get an appointment or speak to a doctor. Avoid at all cost your health does not matter here.
October 2023 by Ian Wright
Constant problems with getting my medication, being diabetic I would say it is quite important to have my medication on time but clearly this practice does not agree. My mother, also diabetic has only had issues here with her medication as well. Please find another doctor, your health too important to waste your time here!!
October 2023 by Joan Foster
Been to surgery for injection in my knee for arthritis Dr Mohammed very kindly fitted me in ,at my late request for the injection ,I really appreciated it such a lovely doctor, thank you very much DR MOHAMMED your a star
September 2023 by Kate T
I?ve been with this practice for years and have never had a single problem. They appear forward thinking and are always making improvements to improve the service they provide. The building is well maintained, the waiting room relatively empty and is always moving so you?re not sat there long. A lot of the same staff have worked there for years so they know families and there?s a professional familiarity. The receptionists are knowledgeable and are happy to help. I?ve only knocked a star off because I?m not a massive fan of the call at 8am process because appointments have sometimes gone for the day, if you can?t ring before mid morning but at least the appointment isn?t in three weeks time like other places.
July 2023 by Queen Latifa
Had the displeasure of hearing the practice manager having a ?private? conversation out loud. The way she spoke to staff was horrific and I wondered how she got a job like this. Reception staff super helpful bar the blonde lady who sits in the far corner and does all she can to avoid eye contact with the patients at the desk.
June 2023 by Andy ? ? Steele
I have had negative experiences with Hopwood Medican Centre in the past, but recently they have been great. You have to call immediatly at 8AM to get a call, but the experiences I've had with doctors recently have been great.
May 2023 by Iris Hextall
Went for a COVID jab from Bury ,they got very nice place,staff very friendly and very helpful,even got me a taxi as my phone had a problem..
April 2023 by M Hurst
Conflicting experiences. If you dont use Patches (which is excellent) for appointments you will not get through by calling. Biggest issue are prescriptions, and their reviews, being inaccurate; causing unnecessary additional Patch requests and calls. Reception & nursing staff stressed out but mostly friendly. Female senior docs excellent. I avoid the male senior doctor, as I have no confidence in him, based on past experiences. Various std health checks disappointing eg 40+ with no Qrisk survey etc and referrals never materialise. Overall an avg score, since Practice is better then most in the area!
April 2023 by Steve Portlock
Very pleased with the support received from Dr Osbourne regarding a very delicate matter with my father. The receptionist I spoke to was also very good and efficient in dealing with my request.
February 2023 by brian whitehead
Having rang the surgery about a elderly relative that had a severe fail and that had received no pain relief ,My 82 year old relative was told to call back Monday or contact a chemistNo compassion no care just receptionist with no qualifications deciding on what should happenReally poor service
February 2023 by Kacie
I've been at Hopwood medical centre for a few years now never had any problems getting an appointment, I have just used the patches service responded to really quickly. Reception staff are really helpful and friendly. I've seen a couple of differnt Dr's who have always been very helpful. Keep up the good work Hopwood would recommend to friends and family
February 2023 by Zain Harper
Very friendly reception staff, excellent doctors. Dr. Mohammed always very courteous and listens to my problems. I have given feedback to the practice manager and she has been very receptive to listening to my suggestions. Thank you for all your hard work.
