March 2024 by Sandunika Diyamini
Extremely rude staff lacked basic courtesy and kindness towards customers. Even if it means traveling further to another post office I won?t go there again although it?s in walking distance!
February 2024 by Helen RATCLIFFE
I would never use this Post office again my GRAN was posting a parcelit weighed 1.6kg and she required tracking number they charged her £12.25 telling her that's cost of tracking. He sent SPECIAL DELIVERY she didn't ask for it should have been no more than £6.00 maximum and is being generous. DISGUSTING
February 2024 by mw warfare
Brilliant staff, parcel arrives on time. Subhan very helpful and does his job efficiently
January 2024 by Danny Dwyer
Young lad has bad attitude. If doesn't want to do his job makes it known in attitude. Others happy to assist but not him #useless
November 2023 by Kimberley Waddilove
Went in for drivers licence renewal, gentleman was really efficient and friendly, did the job in no time, 5* from me
October 2023 by Keith Blair
They have increased the services that they offer.They offer services from Amazon and DPD as well currency MoneyGram and Western Union. You can also do your personal and business banking there too including a change giving service
August 2023 by Daniel
Very poor exchange rate, online the post office said to me that for 103 pounds, they would give me 110 euro which is a very bad exchange rate compared to the rates of the post office online. Don't recommend this post office for exchanging cash
July 2023 by Steven Spencer
I have never been served by a more miserable and ignorant person in my life, young lad early 20?s.
July 2023 by Bruna Castan
Avoid this place!I went to send a letter and had a bad experience with the employee. She was intolerant, disrespectful and laughed at me. Terrible place with terrible staff!
June 2023 by Bruna Castan Soares Pinto
Avoid this place!I went to send a letter and had a bad experience with the employee. She was intolerant, disrespectful and laughed at me. Terrible place with terrible staff!
March 2023 by leanne carabine
Hardly any banks left in Farnworth, so the Post Office here gets very busy at times. However, I went in yesterday and I was the only customer there with two staff on duty. Part way through serving me, the cashier decided to go to the other cashier and have a chat about some procedure or other. It could have waited as the other cashier wasn't serving anyone at that time. After a minute or two, I reminded the one serving me to come back so I could finish what I was doing. By then I had lost my train of thought and narrowly avoided making a mistake. I told him that I wasn't happy that he had walked away like that, but he didn't even apologise. Customer service in this Post Office is often sadly lacking. Occasionally it can be a better experience, but on the whole it is poor.
February 2023 by Nao W
The staffs ( old asian guy and women) always try me to charge the most expensive postage for sending the parcel.I asked to send my parcel for 24h tracking service ( costs under than £5) then the guy said to me it will costs more than £7. After arguing he did 1st class with signature £5.Even I couldn't send it for tracking service .
February 2023 by Andrew Barber
Went in today, no signal to load emails etc, staff incredibly rude and confrontational, kept calling me ?boss? and bro ? ridiculously bad service all round! Please get us an actual post office in farnworth as this cannot be all we have from here on in. This is madness, post office tucked at the back of a corner shop with 1 very rude guy behind the desk who really hates his job. Thanks. The absolute worst, avoid the whole place and go bolton for your postal needs
January 2023 by CASSANDRA DE-WOLFE
Take too long to serve with just one staff member on. Some clerks nice others not so friendly. Myself and others have queued up outside past opening time. Not great.
December 2022 by martin fox
i have been to this post office twice and found the service very poor,told me this morn that the Amazon hub was not working and i would have to redo it via post office system...asked if other post office could do Amazon Hub and was told no! but after returning home and cancelling Amazon hub to post office system..went to another post office who informed me that there was no problem with Amazon hub after all..and got it sorted by them...make up your own minds what his motive was...not happy!
