March 2024 by IAN HOWLES
Booked a table for 3 my mother has walking difficulties ask for a low floor table with a backrest close to the carvery ! When we got there they ignored all requested and began to take us to a table up stairs with normal chairsAfter all that they had no mashed potatoes for the carvery how can you have a carvery with no potatoes! Needless to say we will never be going back there ever again ! Please take my anise on this matter I do not want you to pay good money for half of a carvery and poor seriveWheelchair accessibility: Offer no help to the mobility impaired
March 2024 by Susan Long
Everything was great. The food was delicious, the service was wonderful with friendly staff and the prices were very
March 2024 by Eve Bradshaw
We were served by Rick who instantly seemed inconvenienced by us being there when we came in. One of us asked for tap water and he turned his nose up at us. Considering he was the staff member welcoming customers, he seemed to have absolutely no customer service skills or the ability to create a positive experience.
March 2024 by Mo Watson
The food was nice but the waiter who served us was rude and dismissive. Would not come again solely based on some of the staff members.
March 2024 by Nicky Ashton
Who doesn't like a roast in a rush? Ticks all the boxes when you don't want to cook but still want sumet proper.
March 2024 by Loraine Ashton
We book here every Wednesday atmosphere brilliant staff although spread thinly are polite and extremely helpful many of them multi tasking. The carvery food is amazing every time, there are five of us and we all are in agreement we also drive all the way from stockport. We have been every week for about 10 months .Sadly because of the length ot time it takes to queue for your cavery has crept up each visit .This week 20 3 24 we got our table on time 6.30 but ....... we didn't sit down with our food till 7 30 this is un acceptable plus its not easy for some people with mobility problems . The young man on his own carving was still smiling all the way through this massive queue. Come on Toby get this sorted please .
March 2024 by Brian Pike
My wife is coeliac and we were advised her gluten free dinner would be 20 to 25 minutes to prepare. Even though in a large group we accepted an effort was being made to ensure safety.My wife received her dinner almost an hour later with plate filled mostly with carrots which were under cooked and hard, and the gravy was very lumpy. There was no meat on the plate, and she was told they had run out of gammon and it would be another 30 minutes before gammon available. She asked then for beef and pork and a tiny bit of skinny pork along with a load of lamb was brought to the table. My wife does not like lamb and by this time everyone in our group were finishing their desserts. She did not eat the dinner.My own dinner was well below average with little flavour..Very poor experience and we will not be returning.Response to managers comments.This was referred to you at the time as our server confirmed you had said we were not to be charged for my wifes meal. Its a pity you hadn't come round to our table to apologise .
March 2024 by Alison Guy
Awful service waiting 20 minutes for our drinks to come we almost finished our meal whent King size only got one piece of meat sorry not coming back at all !
March 2024 by Andrew Lees
Foods good, very busy.
March 2024 by Pro Country
We were greeted my the hostess who took pleasure telling us the restaurant was fully booked. I understand this but at 19:00 with half the tables unoccupied it was hard to believe her. Whilst driving away I could have booked a table at the restaurant straight away online. We didn?t and won?t be going back.
March 2024 by Keith Wellens
Food and Custer service is excellent. The Scottish lady, the Manager. Think she was called Debbie is absolutely amazing. Thanks for great customer service.
March 2024 by Tony C
Always a great carvery one of the best tobys in
March 2024 by Sophie Stubbs
customer service was dog food was
March 2024 by Jack Nuttall
Rubbish service drinks was sat on bar whilst 4 staff stood talking food was
March 2024 by Lewis Kenyon
Not very