March 2024 by Darren Harrison
Awesome by name Awesome by nature great service and great experience the building is amazing and the staff are reallyfriendly and welcoming offering coffee and cake while you wait which is a reallynice touch.I had my GTI clubsport lowered on Racingline springs with upgraded Bilstein top mounts and a fast Road alignment and it?s transformed the cars looks and handling.If you have a VAG group car they?re the only place to go without doubt,definitely intend to get some more bits done by Awesome in the future.Really happy thanks Awesome.??
March 2024 by Barrie S
Lots and lots of amazing products. Great customer service.
March 2024 by John Ibrahim
First of all just wanted to say Amazing Company! I have bought from this company loads of times but never left a review. I ordered a set of CTS Turbo Charge Pipes And unfortunately due to unforeseen circumstances the charge pipes were on back order! I spoke to Mike who?s the warehouse manager and a couple of the other staff members and I received unbelievable service from them! They kept me in loop all the time! Made sure that I was update of everything I needed! Outstanding Communication and it?s another reason that I will continue to buy from them! My charge pipes are on route . Thanks to Mike the warehouse Manager and his team for all your support! Very Much appreciated and will continue to purchase from you again!
March 2024 by freddie summers
Ordered red r8 coil pack x4was very fast delivery and team was great and helped me locate the right ones for my carHappy to say I'll be back again thanks to the team for pointing me to the right parts ???
February 2024 by Jason Durrant
I ordered an ECS Tuning part through Awesome and had some issues with it. I contacted Reece who was extremely helpful in liaising with ECS and kept me updated throughout. Just 4 days after I initially spoke to Reece, I received delivery of the replacement part.Great service.
February 2024 by Barry Ayers
I booked my car in for a few bits and pieces Non Resinated Miltek Exhaust System , Raceline 600 kit , and Stage 1 remap, and gearbox remap, this was all for my golf R estate, there was a slight problem regarding Miltek themselfs sent the wrong part, so there was a delay until the next day for collection, however i was offered a courtesy car whilst waiting, however i turned this down, also once the work was done lisa arranged for me to be picked up to collect my car, Car is back in in the 5th March as the dreaded Thermostat housing needs replacing ? i also had full oil/filter change done as well with all the other work, car is so different, advised rear tires needed changing, ive just done that today so overall a great experience, and as you can see i?m going back soon
February 2024 by Tom Hammond
Great people they will make it work. ?
January 2024 by Daniel Keay
Very poor customer service and too big to care ! Took my S3 in for a full service and haldex, works we?re done and technician stated washer bottle not holding water (it was near closing time so didn?t take a few minutes to check) I got home the bottle had cracked at the bottom so easy to see. Stated on the service report on their check list Check air conditioning operation/temperature: his findings state Outside air temperature to low to test ! What does that even mean the car was running in the workshop so what a ridiculous comment and could have been checked but again it was closing time I suppose.Car had developed an air lock in the coolant system when driving home and temperature would not get up to the usual 90, I am not technically minded so email awesome with my issue to be told not a problem bring it back in when you can after the Christmas period, several emails later the date was set and I took the car down, receptionist who deals with you face to face is so nice and polite as she was when I first took the car in, in fact she is 10/10 at her job,I told her why I was there to which a man chirps up from behind me stating what makes you think it is something they have done ?? Full of attitude with zero customer service skills, he pointed out they wouldn?t have touched the coolant system! So again me not being technically minded at all did mistakenly presume when it?s cost me the price it did with new plugs (no air filter as mine is after market) that fresh anti freeze would have been included, he points out I am wrong ! Ok fine mate not a problem but whilst here can you take a quick look at the temperature issue ! Yes for an hours Labour and diagnostic check ! Absolute joke and I would never use these guys again, i am fuming with his attitude but hey it is what it is and they can do what they like as they have plenty of happy customers spending big money in there so a small £500 bill for a service and wheel alignment is chicken feed to them so having me over and treating like this is nothing to them it won?t effect there top line financially so not a problem to them at all.Rant over but very poor Awesome Gti
January 2024 by Nick Abbott
Always a brilliant job and fantastic customer service
January 2024 by Colin Crawford
Amazing quality. Very informative on parts and shipping delays. Bought the whole kit so not sure when but this would be my 1st choice to come back and get some stuff. Some of the parts for the car are easier than others to fits but again the parts are so well made it's hard to get it wrong.
December 2023 by Matthew Cain
Super friendly, welcoming and helpful staff, managed to resolve a problem that 3 different garages couldn't do.Very evident that Awesome take pride in their work and customer care.Thanks again.
December 2023 by Graham Dixon
Fantastic service from these guys. The whole team are knowledgable enthusiastic and do a great job. If something doesn?t need doing or there?s a cheaper option, they tell you. Will never use main dealer again
December 2023 by Tim Millgate
Excellent!!!! First class service from Awesome, from my initial sales inquiry to the completed work everything was very professional, the new premises are impressive and you can tell that no expense has been spared building and kitting it out, the workshop is spotless more akin to a hospital and the customer facilities are second to none, even the toilets are better than in some hotels I've stopped in !!!most praise goes to Georgia though, a real credit to the company, explained in detail about the work that was going on with my car, all about the dyno and how it all worked explained the torque curve and power outputs, in between answering phone calls, greeting customers and dealing with the workshop staff.The one thing that would have been nice to see were maybe a car or two on display and maybe some pictures on the wall as the customer entrance is a massive space with nothing in it, nevertheless there are some nice comfy sofas in there, I pads and a tv on the wall.
December 2023 by Shane James
Great bunch of people, the ladys at front desk make you feel at home, really friendly, have really good knowledge of biscuits would you know lol plenty of coffee's to drink, thankyou for the hospitality would recomend to anyone. Thanks - Shane
December 2023 by Sam Wilson
The customer service here is AWESOME. I have never felt so welcome when going to get work done on a car, the staff are very knowledgable and very friendly and all have a passion for cars. If you're a car guy/girl, then you will love this place! Special mention to Lisa who always goes above and beyond to help. Keep up the fantastic work :)
