February 2024 by Beatrix madue
Royal Mail is frustrating my life. I have left instructions on my account I?ve sent an email with directions for my delivery as my address is difficult to access and yet they keep doing the same thing ignoring all my instructions. Even when I redirect my mail they still ignore the redirection and try to deliver anyways then I get an email saying delivery attempted. PLEASE READ THE INSTRUCTIONS. Every single time I get a parcel delivered by Royal Mail I know that I have to suffer before I finally get my parcel. It?s making me so angry I called them before and asked them to read the instructions and they apologised and it?s still happening. I don?t choose Royal Mail to deliver. My broadband equipment is still stuck with them after i redirected that I?ll collect it from the post office and they ignored the instructions
January 2024 by Levie McCarthy
Royal Mail have had their day. This place is pathetic and stuck in the 1980s. Don't care about letters. Just parcels. Which always get lost or are late. High staff turn over. I get a new clueless Driver most weeks. Managers are all Bald and wear too much aftershave or are overweight women shirking responsibility. Can't wait for them to go under.
December 2023 by Hannah Heywood
They don't deliver parcels when they say they will. I received an email saying my parcel was to be delivered 24th November and I'm still waiting 25th November.
November 2023 by jane unsworth
The opening times for a collection sorting office is extremely bad come on royal mail sort your opening times out so people can collect parcels
October 2023 by moonbear
supposedly had a delivery sunday,no card left. stupid 8am to 10am office hours and no direct phone number for contact anymore..
September 2023 by Hristo Rankov
Someone from the deliveries lads stolen my parcel ??? I'm speechless tomorrow going police got CCTV but no parcel and says delivered and signed wow ???I'm missing 300quid and I'm mad about it will find the guy ?
August 2023 by Daz Gee
Came to pick up a missed delivery as times here say open till 4pm,gets there,times on door say 8am-10am what's point in that? Some of us do work you know!
August 2023 by david jones
New opening times are a joke 8till 10.. Totally inconvenient
July 2023 by Paul Wishart
While I've always found the staff to be polite and efficient, the new opening times (8-10) are pathetic. I usually miss deliveries because I work in the am so 8-10 is about as useful as the guys who don't fill out the missed delivery cards with just my name and time on!
June 2023 by Cheryl Young
Always miss my parce Due to working hours, so aways pick up from here. Staff are great and very friendly.
May 2023 by Lewis Timperley
Rude and surprised they?re striking considering they do part time everydayAlso considering with what I?ve just experienced im glad they?re under paid
September 2022 by Megan Rigby-Mustafa
Poor customer service. First asked why parcel vans are parked in ALL disabled parking bays. I was told it was due to them not having room in their yard. Then once received parcel, the person behind desk didn't carry it through due to their own disability, I simply asked if someone would assist me in carrying the medium-sized box back to my car. This person who says they have their own disability, "it isn't heavy". Obviously wasn't going to get anywhere with this closed minded person. I carried the box, alone (with having Fibromyalgia) back to my car with struggle. Surly there is a reason for disability parking.
May 2022 by Julie Cordes
Fantastic staff, always very busy, no where to park as there vans are parked in all their car parks. So not easy to collect parcels
May 2022 by Julie
Fantastic staff, always very busy, no where to park as there vans are parked in all their car parks. So not easy to collect parcels
April 2022 by David Beddington
I went when it was quiet, so, easy to park, no queue, and was dealt with in a professional manner. Thank you.
