March 2024 by andy bateson
All 4 staff members stood around on their phones chit chatting and not even paying attention to the customers. Poor quality staff. Disgraceful
February 2024 by Stephen Heyes
Staff not very helpful
February 2024 by Amelia Armour
Glorified phone shop. They can't help with your contracts unless you're upgrading in store. Assistant was incredibly unhelpful and his attitude stunk. He may aswell have said "Duh" to me since his attitude was so abysmal to my questions. I never get angry with sales assistants but I ended up storming out and in tears.
February 2024 by Shehroze Amjad
Pathetic store staff. Extremely poor customer service. Shop leader will ask you to wait for 40 min and then on your turn system does not respond and say you to wait another 40 min. At the end you get nothing. No resolution of your matter. An Asian guy does not bother what you want and gives lame excuses.Would not recommended O2 at all ???
February 2024 by J S
Awful network. Should leave Bury
January 2024 by Carol Firby
I got a new phone here and accidentally locked myself out of it. Aaron worked tirelessly on solving the problem. I cannot thank him and colleagues enough for their brilliant work. The staff are all friendly and efficient,. I would 100% recommend this o2 shop Thank you once againCarol Firby
January 2024 by Ian Simmonds
Very helpful staff
January 2024 by Skylar-lee Farrugia-mcintyre
Staff are very helpful
December 2023 by garth Rowbottom
Top staff top service ???
December 2023 by Amber Birch
Not happy at all with this store I placed a order for the new Samsung watch for pick up same day we was in bury so thought we'd nip to see if they could process the order a bit earlier to get told no there's none in stock to then get home and have a email to say my item is ready to collect? So how can I collect something that wasn't in stock? Can't get through on the phones either have tried about 40 times it's a joke staff seem to not want to deal with you and fob you off!! Would of been 0 stars but not option for that
December 2023 by christine heald
Having had a total nightmare trying to sort out an issue with my new phone via the o2 app and call centre which appeared to be India I called into Bury where a pleasant young man Ben sorted the problem in minutes . Full marks to him - zero marks to o2 for the totally useless ? live chat? via the app
November 2023 by Michael Wilkinson
Very sales friendly, great staff polite and helpful.
November 2023 by John Mort
I haven't been I just rang
September 2023 by Gillian Snape
Excellent service, the lady we had was Zuly she was fantastic. Nothing too much for her to make sure we were happy before we left the shop.
August 2023 by Blue Ridley
Really annoyed. My phone hasn't been working since yesterday went in and they refused to give me a new SIM card claiming they need my passport number to get a new one or a driving licence.I have neither of these so I've now no phone until o2 can get a sim card threw the post.Will be going into another store tomorrow