March 2024 by Garry Watson
Robbing set of cu-ts , say I've signed up for a year's membership, there must be some trick on the website that confuses folk , I work away so would not sign up for that , shame because I really enjoyed it there and it helped me get on my feet , why they could not just cancel it is a poor show .
March 2024 by Daniel Bolton
Great gym , staff very friendly and helpful, facilities are excellent , only downfall is showers could do with a refurb
March 2024 by adam hassan
Amazing
February 2024 by Pinceta68
Fantastic place.
February 2024 by Xavos
its a very good gym, the best in bolton. it has alot of facilities
February 2024 by Mr Snw
When things are working it?s great steam sauna hydro. But the hygiene level is a total disgrace like seriously get a jet wash some bleach and give the shower cubicles and surroundings a good wash down very poor service considering the price goes up
February 2024 by Elena Zabaluyeva
For potential members who want to attend classes:The timetable of classes is a big big secret.I could not get it for 2 weeks.For different reasons.They just can read it to you. (With mistakes of course, so when I came to Pilates it was at another time and another studio)Anyway the did not allow to make photo of their screen with time tableThey will not give you a physical copyCan?t send you an email etc.I already came there in person twice to get it.NothingI asked why it is so secretThey gave me different versions?Manager was ill? last version ?And Im still believe they just don?t want to give you timetable for some secret reasons ?Now I was waiting for 2 weeks for timetableAnd got the call with question if I have decided to become a member.I answered that still waiting for a timetable from them first to manage my work schedule first.And they again and again told me that will show me it only when I come there.And I know they will not. They just want to sell you membership and don?t care if you are happy.When E. called to me, he didn?t let me say a word. always trying to interrupt, and eventually shouted something and hung up.Some kind of passive aggressive.It?s not ok.
February 2024 by Samuel
Staff don't really care about you. When I have a query they just brush it aside rudely. Also there are individuals who are asking staff to break lockers to say its there's but its not. The staff don't even have any sort of procedures and putting another individuals valuables at risk. For example, if someone asks to break there locker they should first mention whats in the locker. But I've seen staff with my own eyes break lockers and people steal the valuables in front of my own eyes.
February 2024 by Theo L
I have been going to this gym for 4 months now and I have never witnessed such annoyance as I have today. This woman (sarah i think her name is.) Decides to BLEACH the steam room shutting it down for a good 20 minutes all because someone put olbas oil inside of it using the excuse of "someone might be allergic" yes because olbas oil is ten times more toxic than BLEACH isn't it! Disgraceful!
January 2024 by Mo Salah
The gym used to be so good especially cleaning wise in the changing rooms but recently it has been really dirty with hair and tiles not properly washed. The sauna 1 of the staff tends to turn it off before closing team an hour earlier. Recently equipments have missing clips. This gym used to be so good before but it's just fallen below standards recently. Just a change I recommend is to just be more efficient it's still the best gym out there but with more efficiency it can be a lot better. Instead of seeing improvements we're seeing it go downhill. I recommend more cleaners downstairs I only see 1 person I don't know his name but he tries his best. Should give him more support.!
January 2024 by louise hall
Great ?
January 2024 by Mario Espinosa
They decided randomly one day (no warning) to take away the boxing ring and 2 out of the 3 punch bags. When anyone tries to complain the old bitter women manager has said to everyone ?go to a boxing gym then? what???There?s now 100?s of people trying to use 1 punch bag instead of 3.I had to stop swimming at this place due to the zero control over the ?fast/medium? pace lanes with old people just walking in them.So now, I can?t swim at this place and now can?t hit the punch bag?I know of at least 6 people who have cancelled their membership due to taking away the bags so good move as usual from that wrinkled bitter manager well done
December 2023 by Hana Y
Great gym with its own female only section. Shame it?s just so expensive.
December 2023 by Arifa Saiyed
I have used their BMI machine several times and I have experienced the machine not working properly. When I reported this to the manager Eve she wasn't very kind, polite or helpful about it. She failed to tell me the machine belongs to a third party and when I rang to put in a complaint she was on the phone and said 'Now you know'. For the price paid we expect staff to be friendly which they are apart from the manager very concerning indeed.
November 2023 by Silver Asorath
Amazing gym, friendly staff that go out of there way to help especially mark. Would love to see them bring back the plunge pool or change the sanarium to a cold room
