November 2023 by Terry Conway
Great friendly staff
November 2023 by 69AnoifionA69
Outstanding service by the ladies working there. No pressure in taking my time shopping for the right product. Friendly and helpful. Would recommend you go here.
November 2023 by Ben
I've been using Toolstaion now for over 10 years plus + and couldn't recommend this place enough to all our tradie mate!!They have an amazing team of staff that are full of character an life, and are more helpful in assisting with your needs!!.Offering a speedy click an collect sevice or in store purchase, ya surely not going to go sort on any project under way!! ? ? ?...
October 2023 by Raymondo
Ordered items online at 8:42 Saturday morning, ready within 4 minutes. Picked them up and back home at 9:05, friendly staff. Good prices couldn't find cheaper.
October 2023 by Umar Salim
Great staff , I visit this store on daily basis. All the staff is very pleasant and helpful.
October 2023 by Baz Khan
Fantastic service served by James and deb
August 2023 by Dan Macky
Brilliant shop and value for money but deb is a different kettle of fish. She needs a years long customer service course. Every time I go in I purposely pretend I?m looking at something so I don?t have to experience debs very very poor customer service and arrogance or better still go across the road to screwfix. Deb does not have a clue about items in stock and just gives the answer of ?how am I supposed to know? I wouldn?t have deb serve a pig never mind a customer in a multi million pound company. Other than that tool station is tool station, be a better place to shop without miserable, rubbish customer service deb
June 2023 by David D
my favourite technical store :)
December 2022 by James
Great staff,Good prices & Excellent range of items, Staff always Great you when you come in & treat you with respect. Thanks Lisa & James
December 2022 by Damien Walsh
Tool station Bolton is a great branch with friendly staff who are also very helpful.They carry a good range of stock and get stock replenishment quickly if your item is not in stock.The car park is very small and sometimes can be a bit of a struggle to find a space or maneuver easily.Access to the site is easy and is just of a main road (Manchester road).
November 2022 by Dániel Kelecsényi
Never had an issue here before, but this morning my partner had to park there for around 10 minutes around 8:30 AM because there was no space in the Clifton's parking area and when she got back a worker called Deb was circling around the car and just said "Custstomers only" in a rude manner.I would understand asking (not in this Karen tone) customers not to park there even for a short time, but the car park was completely empty so she was obviously not creating any issue by parking there for 10 minutes.
October 2022 by Kieran Moore
I use this branch frequently and have a trade account. The staff go above and beyond to assist, I had an issue and the manager Steve stepped in and resolved quickly even phoning customer support as my order had been cancelled with no notification as an item had become out of stock. All was resolved quickly. Highly recommend
October 2022 by Lee Mcgilvray
I come here a lot and the staff are really helpful and get any issues resolved really quick would highly recommend
October 2022 by Murray Harris
Best branch around always excellent service from outstanding staff.I went in to this branch basically every day this week having placed multiple orders some large some small, due to stocking issues beyond anyone's control some things didn't run as smoothly as usual but due to the outstanding level of customer service by several team members everything was resolved quickly efficiently and with the highest standards of courtesy and customer service.I can never speak of this entire team highly enough and I have dealt with the team over many years.Especially Andrea Deb Steve the manager and indeed the entire team, everyone here reflects upon Toolstation to the highest standards can't fault anything that they do.Thank you especially this week Deb you are awesome.
October 2022 by Rafik Mohamed
I recently visited tool station in boltonIt was pretty busy so I waited for my turn to get served I unfortunately got Deb to serve me she was very rude with me I took the cataloged to the counter and showed her the picture of what I wanted firstly she looked at me as though she wasn?t in any mood to serve me with no smile first thing she said read the numbers out if I could see the item numbers I would have filled a slip but with my poor eye sight I said I can?t see the item numbersSo in a nasty way she said pass me the catalogue and point it out at me at that moment I said don?t speak to me in that manner then the so called manager must have over heard me and first thing he said she didn?t do anything wrong and while she went to get my order manager whet up to her and quietly said something and smiled at her these is the kind of customer service I got if you don?t have a proper Manager have can you have decent Staff saying that I?ve previously been there and there is a couple of staff there which are very helpful.Very disappointed ?
