November 2023 by Michael Nicholson
Excellent service and a great price. Would recommend to family and friends.
November 2023 by Andrew Dean
Excellent customer service and Staff. Going to specsavers is a simple and easy experience as they cater for all types of customers, you are not treated differently just because you do not do everything on line ,pay on a card , get complicated e-mails ask you to scan this, or download such an app that is fine for customers who perfer that , but they also cater for people who like to recieve a reminder letter, phone up or walk in for an appointment , and pay by cash . So simple and straight forward that's why I go to specsavers as I have a choice .
November 2023 by Billy Bookworm
Attentive staff can't help you enough. Well laid out shop with lots of frame choice. My prescription was on file from a test 2 months ago. Chosen frames were checked and measurement of eye separation to be sure they get the lenses right. Everything explained. Ready to collect in 7 days. Great service. Very reasonable price.
October 2023 by Suzanne Harulow
Brilliant service from start to finish.Great value for two pairs of glasses.Thank you so much.
October 2023 by M
Slight problem sorted immediately by very helpful and pleasant staff at Middlebrook. Nothing is too much trouble and all the staff go out of their way to make sure that any problems are rectified
September 2023 by Karen McDonald
Terrible I spent nearly two hours getting my eyes tested, decided to order contact lenses, phoned up today to find out they had not even been ordered and I had been quoted the wrong price. Not a very good experience at all. I will have to go to a different opticians one that knows what they are doing. Not very happy
August 2023 by Jack Byrne
No problems at all here. Very happy with the service I got from all the staff I dealt with. All very helpful and knowledgeable. No problems with my new glasses which were perfect from the first time I wore them. Will definitely be going back to Specsavers in the future and will recommend them to friends and family.
August 2023 by pauline hann
This weekend I went to collect 2 pairs of glasses, but only 1 pair had arrived from the Lab. 2 members of staff went out of their way to resolve the problem. Not only was the search for the missing pair extremely thorough, but 2 calls to the Lab were to no avail. They promised to resolve it the next day, and they did! Spending much of the morning doing so and then delivering them to my home address in the evening! I cannot thank them enough! Service beyond the call of duty! Thank you!
June 2023 by Mukesh Singadia
Took my 84 year old mum to the middlebrrok branch because walking distance and car parking are suitable. Our Optician was Mr Mohammed Dawood and he was brilliant with my mum, making her feel at ease and explaining everything in detail. Definitely recommend Specsavers.
June 2023 by Mick
Very happy with test and service. The place has improved 100% since my last visit. Staff were very attentive and explained every step that was to take place. Highly recommended.
June 2023 by Ben West
Karen from the Middlebrook store was extremely helpful 10/10
June 2023 by Roger Mason
Welcoming staff. Harley any wait. Helpful and friendly staff.
June 2023 by Lesley Brown
This shop is a busy shop, especially at weekends. But the staff are helpful
June 2023 by Hilda Butler
Love my new glasses everyone has commented how nice they look
June 2023 by David Tabarn
Not very happy, the lady who adjusted my glasses to fit didn?t have any time for me and told me that it was the best she could do, will be returning to store to see another member of staff. The eye testing part was brilliant shame about the rest of the service
