August 2021 by Daniel Khameeree
I had a serious problem with a scam and I had excellent customer service. The women who helped me was so kind and careing.
August 2021 by vaughn ?VL? lomax
Very helpful service
April 2021 by Nexus 5
That's the best bank in the UK but in this branch there are several unfriendly costomer services and financial members , they should treat the client better or need to be changed with the right people. Every time I came here they made financial problems for me , therefore I contacted to Edinburgh to solve my problems. Look at to the ratings and reviews it's too low for a great bank !! Hopefully it would be better to satisfy the clients. People need to rely here not run away and use another branch.
March 2021 by MANDY GORE
Absolutely shocking service 50 mins in a queue to pay money into my accountLike this every single time I comeNeed to change banks and quickly ?
February 2021 by Upender Mehra
No customer service - it's not as friendly as it used to be; banked here for over 20 years and it is more like a prison visit than a bank.No customer service............ You are supposed to be working with us, your customers!!
January 2021 by Janet Ward
Spacious, helpful staff, social distancing followed
November 2020 by zahra a
Absolutely awful customer service. I waited 50 minutes to be seen. They were calling people who had come in after me. When they eventually did call me, they said they couldn't help me. They didn't accept the utility bill I had brought in. Shocking!!
October 2020 by Jeniffer Brooks
Shockingly long queues and we were waiting for 20 minutes and did not move once. Poor accessibility for my disabled daughter in a wheelchair as the queue started at the steps.Left the queue and took my business elsewhere.