June 2023 by Mo Choudry
Went to Altrincham store, has issue with sim swap for the past 4 days with this network. spoke to someone called Dean, extremely abrupt didn't want to listen to the issue, very unpleasant to deal with, been a Vodaphone customer for 8 years and have 3 contracts with them. It felt like it was such an inconvenience to discuss the ongoing issue. Started to take matters in his own hands without asking customer consent really unprofessional.On the other hand have been dealing with Dylan who has much professional approach and customer service skills!
May 2023 by Mudassar Javed
I am visited Saturday between 3 to 4.30 the person was very rude and disrespectful very bad customer service
February 2023 by Lavinia Chan
Good service
December 2022 by shay trainor
The two guys in the shop are extremely helpful and care about clients .. I had a big problem with SIM card ( nothing to do with them ) but they were super and even gave me a temporary sim .. bravo
December 2022 by Earth Worm (Jim)
Seeiously this store is joke like the staff went in to get help as new customer and it was like asking blood out of A stone unhelpful and not as if they were busy avoid go to other stores who care about thier customers
December 2022 by Michele Kaletsch
Good helpful service
December 2022 by PramothAjey Rajendran
Good experience
November 2022 by Gill Tullis
Just Been in the Altrincham store to ask about my phone the young Gentleman was very polite and did my phone for me very helpful and I told him I went to the Vodafone in Wythenshawe and told him that the girl said don't opening not helpful. If you want respect go to the Altrincham Branch .
December 2021 by Sabarish Gurajada
Very poor service after you buy. Dont prefer to go here, better try other stores. Out of my own experience I have got stuck for around 312 pounds for no reason and poor service
August 2021 by Mary Pearson
good friendly & helpful staff
January 2021 by Claire Louise
Great staff and service
September 2020 by jimbo Russell
I have been into this store a number of times previously but on this occasion I popped in as I had an issue with my phone and wanted to look at a phone for my daughter. Staff were very helpful and tried to sort out the issue for me and went through some phones with me and best deals.for.my daughter. Great experience no issues and would highly recommend these guys if you need any assistance or advice on phones. The store is always well staffed whenever I have popped in and staff have always been very helpful.
September 2020 by Julie Sherratt
Fantastic customer service from Bill and Ajay today. Great value mobile broadband upgrade sorted within 20 minutes. Would have been quicker but for an error with addresses. This error had meant 4 hours of live chat and phone calls to the complaints team which they had all been unable to resolve. Lesson learnt. Visit a store, especially this store, if you want good quality, professional and efficient customer service. Thank you.Happy New Year!
September 2020 by Lee Morris
Very rude staff , everything i asked they said the computers were down. Went there 3 times and no joy. Went to vodafone in sale staff much better.
September 2020 by Alla Sorokovekova
Was helpful but could be more welcome!
