November 2023 by Ben Thornton
3:30pm and the Manchester Derby was kicking off. Walking past and so a promotion was interested in, decided not to go and give them my business because their employees were stood in front of their shop tv, watching the football and on their phones. Very unprofessional and gave off the vibe that they didn?t want to be there.
July 2023 by Andrew Forrest
The phone retailer on the high street. Had to visit to sort out my kids phone accounts but seems like their left hand doesn't know what their right hand is doing. Thought I'd sorted it until i.arrived home when I received notification that they had not sorted it. Needs another visit when hopefully I'll get it sorted. Very long winded to sort what should be a simple solution!
March 2023 by Adam L.
Well what can I say the service was shocking.. my mum took my phone in for repairs as I was working so she took it in so I would not lose work.. thay ripped her of for £230 quid before any estimates wear done .. the ee them self's said this was outrageous as a repair on screen is £40 to £200 .. thay had her waiting for one hour just to drop it in for repair!! bare in mind paper work had been done by ee them self's (not the shop ) so it should of been a straight drop in.. my mum went out crying as the way Nathan spoke to her was unnecessary .. made her feel small and like she had no clue as too how a phone works!! fast forward a week went to pick up the phone he made use wait around 45 minutes while he was messing about in the back very unprofessional.. no need as it was a simple pick up . and to top it of the phone is fixed but come back with new issues we are absolutely fuming. Nathan is not fit to work in a shop he is rude and seems to have issues with women and he should not be able to serve customers totally Unacceptable from him he needs sacking
October 2022 by Lesley Dunwell
Great help,put my mind at rest with things ?
October 2022 by Michaela Mitchell
I was looked after and given great deal from Callan, he was very friendly, helpful and knowledgeable.I had very good experience ?
September 2022 by David Bentham
Fantastic service from i think it was Callum/Jake
August 2022 by Omar Ismail
Managed to sign up to a contract for an agreed price (same as online) and was charged an extra £7 on my monthly bill. Prices on EE website have now increased. Was not filled with confidence by the staff
July 2022 by john wood
Pushy customer service advisorDid not tell me everythingMore interested in commission than customer service
June 2022 by Dave Purcell
Very helpful staff member, extremely knowledgeable.
March 2022 by Colin Lumb
Really helpful staff who were happy to help rectify an issue with EE online sim that had wrong number allocated to it so wasn't connecting. Will definitely use this store again.
March 2022 by gemini taylor
Not very helpful, staff didn't seem interested in my problem.
January 2022 by rosemarie foran
Excellent. Staff member saved me quite a fair bit of money off my BT bill. I was glad I went in the store.
January 2022 by Lynn Gillespie
Service Umar gave was top notch.Knew what he was talking about and was very friendly and helpful.
January 2022 by Michelle Bulmer
Very friendly and knowledgeable, I always enjoy my visits here.
January 2022 by Mario Samsung
Great customer service and great staff.