EE needs to provide proper training to its retail/in-store staff so they are aware of the policies and processes in place rather than turning customers away for nonsense reasons. An email to customer service solved the issue within a few hours.
November 2023
Great service in here, we didn't have to queue up, seen straight away. Clear answers from James, great customer service, very helpful and friendly!
October 2023
After being continuously messed around at Clapham EE store by rude and incompetent staff, we were served by Maria at the Wimbledon store, and she was absolutely fantastic. She was patient, kind, understanding and incredibly diligent, and we were in and out in no time at all and with the contract we wanted at a discounted... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located in the Centre Court Shopping Centre, Wimbledon offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.