March 2024 by Tara
Ordered a pizza around closing time and this was not delivered to our house. I have had multiple calls with the staff at this branch and they are refusing us our almost £50 Refund back because their delivery driver clearly messed up! Told me I should have called immediately when it didn?t arrive, but we did multiple times, and they did not answer!!! Called next day and was rudely told they are too busy to deal with my problem at that time and said they?d call next day. Was never called back!! Called back next day and had absolutely disgusting service, they have told me to ask my neighbour if they took the food, but perhaps they should just make sure they deliver to the correct house! We have a ring doorbell and know when anyone enters our road.. disgusting manners and attitude can?t believe we are being refused money back for something never given.
February 2024 by Arjun S
Pizza arrived cold as if it had been sitting out for ages.The box was not in its usual hot pack.Called them back and was told a replacement would be sent which never came.I used to order from here all the time in the pandemic, it?s completely gone to the dogs!
February 2024 by Stacey Dore-Boize
Absolutely disgusting Pizza's cold , spent £35 on a deal, wish I never gotthat deal, was my grandchilds birthday....never again!
February 2024 by William Sholl
They take their sweet time, just go
February 2024 by Leila Pearl
We ordered food at 10:24, and although open till 11, it is now midnight and we haven?t received our order. Do not order from here, seems to be a reoccurring issue. Will be getting my money back tomorrow.
December 2023 by John M
Ordered at 9:15 pm. It is now 11 pm. If they turn up in next century, I will let you know. It is now 11:15 pm. I think I am having heart attack. Probably shouldn?t eating a pizza at this time of night anybody passing my house can you knock and see if I?m still alive?
December 2023 by Krishna Balakrishnan
It was fine, average pizza ? but what do you expect for £10 for a large pizza deal. I like the fact they keep you up to date at each stage of the process. For the price (special deal) it?s fine.
October 2023 by Florence San
Ordered online a few days ago and it was a great service. Very polite and I?d definitely
October 2023 by John Perez
Very friendly staff, excellent service and the food was nice and hot when it arrived.
June 2023 by Marco Trovatori
Ordered a pizza 2 weeks ago , never arrived and had to order from a more reputable company. Still waiting for a refund 3 weeks later. I would not recommend this place to anyone.
May 2023 by stacey w
Ordered two Pizza one without cheese as they are allergic to cheese. Pizza was delivered. Both had cheese. I rang Papa Johns and said I ordered one with cheese oh ok send another one. The rest of the food was stone cold. I had a deal for 30 pound plus delivery It's not worth the money. I'm going to use a different Pizza place from now on.
May 2023 by James Lawrence
Love this pizza... Honestly cannot fault it at all. Just wish they had more variety of "meal deals"
April 2023 by Pat Farrell
Other than the overpriced mediocre pizza, I don?t know at PJs thinks that after ordering once from them, I should receive text messages when I?m busy at work. Then we I try to opt out ?there?s been an error?. Yes , me giving you my data. That?s the error.
April 2023 by Cristina Ang
Very nice food,I didn't had that much tasy pizza from long time,used to order from here in the past and not been satisfied with the quality.Maybe management changed,even my daughter says, that's a different taste!Good job guys ???
April 2023 by Rebecca H
Extremely rude manager! Incompetent delivery driver. After placing my order (Thursday at 6.20pm) 1 hour and 10 minutes prior to be contacted by my driver who told me he was at my door and I was not answering, only to hear the door being answered on the other end of the phone and him being told he was at the wrong address, I called the store to inform them of this and to see when my pizza had been dispatched, to see how long he was actually taking. They were very difficult in answering this question and only answered vaguely after I had asked them no less than 5 times and because I kept asking, I was told in a rude amd aggressive way that it was not their problem and the phone was put down on me. This however, happens to be the second time within 2 weeks this has happened! The only reason for this 2nd order is because they told me after the first time I could place an order for free to compensate for the first instance when my pizza was delivered stone cold after 2 hours of placing my order (order placed on a Friday at 5.30pm). I will certainly NOT be ordering from this branch again. My advice, unless you are collecting and do not have to rely on the third party delivery service, which the store take absolutely no accountability for, even though it's their food and they are who are taking your money, AVOID AT ALL COSTS!
