March 2024 by Jodie Baxter
Food was fantastic and the service was wonderful. Luis was amazingly attentive and friendly, we had a great
March 2024 by aldane's pinoy store
Visited on a mother's day but disappointed with their menu. Not very special, sorry. Left the restaurant and ended up at wagamamas
March 2024 by Samer Jibril
Too expensiveDelayed serviceFood taste is average for the
March 2024 by Ting Jung
We ordered 3 burgers, and after 30 minutes of waiting, two of the burgers came as burnt. There were no waiting staff around. When we finally grabbed someone to complain, she said she would need to ask for the staff who deals with the section to sort this out. She then forgot to do so. We waited for another 5-10 minutes to get someone to come deal with the food. He said all their burgers are well done standard and therefore could not avoid this issue. But why do you bring the burnt burgers to customers table?? He then gave us two choices, either wait a long time for new burgers to be cooked or get something quick. We chose to get the chicken strips, but not good either. It was a very bad experience. Really did not worth the money. Would never come again.
March 2024 by Sarah
Awful , the price of the food is crazy compared to what you get. The menu is tiny now and the staff weren't the nicest.Wouldn't recommend. The only positive was the only place I could get a booking with a gig on in the ovo.
March 2024 by Andreas Karamalikis
Sorry guys, but the quality of the food was worse than McDonald's but triple the price. The menu is very limited and uninspiring. So is the atmosphere.
March 2024 by charlie greig
I had a burger and fries from TGI's scaled down event menu. It was okay. Good, not great. The table service was great. We were well looked after. They have an open kitchen that I happened to be facing. It was great to watch the goings on in this incredibly busy kitchen. This TGI was well situated. In close proximity to the arena. I would recommend to anyone visiting Wembley for a quick bite.Wheelchair accessibility: Perfectly accessible to anyone in a wheelchair.
March 2024 by Liam Perry
Mid food at best. Wait staff not listening goe what I ordered but without the items removed as requested. Burger over cooked but edible. Music bordering on oppressive. Would not recommend will not be
March 2024 by Suri C
15min no staff to refill the drinks..had to wait for bill. Guacamole was blunt, salsa was oxidised. Wasn't like center London . After 5yr visited TGI.
March 2024 by Rob
Avoid this place at all costs!!!Over priced, Awful service, Food was horrific, Table was filthy and portion sizes were tiny.Management seriously need a wake up call
March 2024 by Cristina-Petronela Ungureanu
The website accepts larger bookings with no way to accommodate at one table. 10 of us arrived there and been offered to sit at 5 tables of 2....what's the point to meet friends and dine just with one friend?No apology. No solution. No call prior the booking to inform on seating arrangement.Fun goes on. Waited further 15 min for two bigger tables next to one another to be cleaned. Then we are called inside but there is not reception and was talking to my friend as in where we were and one team member with no customer skills at all interrupts the conversation...I tell her I will be coming in just to give me one minute and her response was 'If you don't come in now, we are giving the table away' .... seriously?Fund goes on...team inexperienced...but plenty of staff on square metre which they had more important matter to talk than actually serving customers!!!The only one having a clue what was doing was the bar team member that came to take the first drink order...however drinks were diluted, the beer that should be a high quality beer was watered down...and the cocktails that are at the high end pricing were at the low end quality with barely any alcohol!Food order...took ages to explain the waitress the order...could not calculate 2+3+1!!!The food was okay at the most, kids hotdogs was burnt and the bun was dry.At this point could not wait to leave. So paid and gone we were.Got home ...and luckily I kept the receipt....and guess what....an extra main course that we dis not have was there. So you trying to call the restaurant....stay in the queue for 6 minutes and then disconnects. Tried again...this time stayed 4 minutes and again disconnected. No other way to submit a complaint so I can request the refund....so Google....you are my hope....and if I don't get the refund....you lovely people out there....check your bill and be patient ?
March 2024 by SM
Visited this branch of TGIs before seeing disney on ice, the restuarant was busy but had a good atmosphere, we were welcomed in and sat at a descent table. The table however was sticky and not cleaned properly. But i guess it is a busy environement and sometimes things slip. The food was ok, TGIs is more of a fast food place really. Like a sit down Mcdonalds. It was ok , service was slow, though and our order got messed up, it was corrected by the server but still.In conclusion, it is what it is, a place for fast but not cheap food, standards have slipped, TGIs used to be quite a upmarket place to eat, now just feels like a bit of a cattle market being busy , slow service and unclean. Oh and in the male toilet one of the toilets were overflowing with feaces and toilet paper. It didnt feel out of place though, due to the state of cleanliness of the place, it just felt expected.
March 2024 by John Morris
Really nice drinks, service could be a little bit quicker but other than that - all good.
March 2024 by Sherkelle Archer-Thompson
Had a great time with the family. Child friendly which is such a relief my lil one can be noisy. Food was great and had option of vegetarian sausages. All round
March 2024 by Ray Bath
Absolutely disgusting never againTerrible serviceTerrible cold foodOrdered