February 2024 by soca gal
I was not happy with the customer service yesterday, they were busy talking whilst I was being served. When the transaction was complete she just placed the receipt on the desk, there was no thank you and no good. Please retrain your staff!
February 2024 by Lzhuna Xeng
Staff need retraining, constantly following around people of colour. Even overheard the staff members saying ?the hijabi woman definitely stole something.? How awful. All the white customers were left alone whilst myself and other ladies of colour were being followed constantly. Specifically the blonde lady who works there didn?t leave me alone, came up to me multiple times to check on me, and not in a way that she?s genuinely trying to help.
January 2024 by Mark Hylton
Very good service the staff are very helpful in superdrug. I like shopping in Superdrug Shopping centre.Can't wait to do more shopping.
January 2024 by Emmanuella Poliah
I dedicate this 5 star to Malaika, she was very helpful, kind and gave us excellent service.Thank you Malaika, have a blessed year!
January 2024 by Elia Alberti
Appalling place with staff under investigation for making random women leave the premises on the false accuse of stealing. Being reported to local police. Please don?t go to this shop.
November 2023 by Ali Ciftci
Amazing supportive staff especially Paula.
October 2023 by Lisalorr123
Customer service was brilliant. Saba came to the rescue. I got what I wanted.
September 2023 by S A
Please speak to Malaika about her attitude and service. Flogging tat, mumbling that it won't cost me anything but takes my points despite me saying I didn't want it. I thought it was free as she said it won't cost anything. I came home to see she had used my points for the tissues I didn't want. I was saving those points for something.She was more concerned about going for a break and chatting to her coworker friend. Your staff should be more clear when flogging till side items instead of using sly tactics.
May 2023 by jungwon
this store is embarrassing and the workers are useless... and so awkward
April 2023 by shaheen h
A few weeks ago, I happened to visit this Superdrug store to find a solution for my frizzy hair. To my luck, the team leader, Mr.Aslam, took a glance at my hair and kindly recommended me a product from John Frieda and my hair has been perfect ever since. I will always approach this store again to buy health & beauty products as he has very good knowledge of the products there. Thank you for curing my insecurities, Aslam and especially John Frieda & Superdrug.
April 2023 by Colin Wall
The negative reviews are true. Just been in to buy a few things. Staff avoid eye contact, though one older woman did stare with what looked like pure hatred as she rushed past me. Zero customer service skills here. If a Boots opens up nearby they'll be sunk.
April 2023 by Majida Nasir
Thank you Ismail for providing me good customer service.
April 2023 by Despoina Christianoudi
It is the second time that I buy something and the box is empty...
February 2023 by abbie abbie
Felt like a burden even walking in here. Till worker made our interaction quite awkward ?
December 2022 by peter karlblank
You can buy cheap products from here and get points on my superdrug card