March 2024 by Graham Keath
I ran out of my medication whilst staying with a family member for a few days and ALL the Staff members at Medipharmacy were so kind and professional in helping me contact my own far-away GP so an emergency prescription could be arranged and sent over from my Surgery and dispensed in quick time! Nothing was too much trouble - if only all businesses were this obliging!! THANK YOU FOR A HIGHLY RECOMMENDED 5* SERVICE!!
February 2024 by S G
Lovely staff, so caring and friendly, always help out and chase up prescriptions for me when needed, you won?t find a more friendly and trusting pharmacy in wallington.Thank you for always helping meAmber x
January 2024 by rash vad
Returning prescriptions when we rally need it I have same experience couple of times
December 2023 by Zabiullah Jan
Very good customer service
September 2023 by Leo
Im new to the area and this pharmacy has made the process of getting my medication sorted so easy. They went out of there way and the staff are a delight !
September 2023 by Marlo Stanfield
Very well run pharmacy! & delightful customer service from the staff
September 2023 by Joline Masasa
Smoothly run pharmacy. Nil concerns with receiving medication
August 2023 by AM H
It used to be an amazing pharmacy, excellent and well organised. They couldn't do enough for you.Now with the constant changes of staff its pretty awful. If you order medication too far in advance, the doctor reject it. If you don't it takes them days to get the news. I was a couple of shops up the road and collapsed. I rang manor pharmacy but they wouldn't sent anyone with my meds . So a random stranger went to get them for me. A true hero
July 2023 by Habibah
The staff are extremely welcoming and attentive to detail. I have seen first hand the treatment they face from some customers, yet they remain collected and sympathetic. I feel comfortable communicating with them and find their services efficienct.
July 2023 by Marv
The staff are quite unempathetic and disrespectful. They don?t listen well and refuse to accept any wrongdoing on their part. I would advise anyone to take their prescriptions and concerns elsewhere.
June 2023 by Aim for A Enquiries
I asked for one particular medicine over the phone, but two were ordered erroneously by the pharmacy for my wife.My wife then collected the medicines and told me the charge seemed expensive. (She is not used to collecting medicines - as I usually do this - and does not know how much a charge normally is.)I then checked the medicines received and realised that she had been charged for two instead of one.Although the mistake was not ours, I could not receive a refund, as the chemist's policy is not to issue a refund if a customer has left the premises, even if the medicine is still in the sealed bag and unopened.The pharmacist was unapologetic and defensive and told me they 'always ask the customer to double check which medicines they have received before leaving the shop' - but she was not told to do this (even if this seems common sense) as she did not think of checking as I had told her that I had ordered only one medicine in the first place. I was also told that there are many signs in the shop telling you to check before you leave. I feel the shop is not very sympathetic when they themselves have made a mistake.
March 2023 by ATM 205
Had a very good experience with manor pharmacy. They managed to order in some antibiotics for me, which have been out of stock for a while, for the same afternoon. All the staff are so friendly and get medication ready quickly so you don?t have to wait long at all. Thank you :)
February 2023 by Lisa N
Manor Road Medipharmacy provide a professional and speedy service which is a rare commodity these days.I spoke with my GP who prescribed my medication, sent it to manor road who delivered it that morning.The whole process took less than two hours, what other pharmacy could provide that sort of service.The staff are all very friendly, helpful and knowledgeable what more could you ask for. I would highly recommend this pharmacy above all others.
January 2023 by Demi Karma
I would seriously becareful joining this pharamancy.They make up your not on their system due to lack of training then they dont sent repeat prescritptions. Leading me to rush to the doctors to be told they must send the request and that its their errors. I also have something else on medi pharamancy which would take their whole pharamancy. Put it like this they dont mind making life taking results with dispensing medience correctly. The doctors also comfirmed how rude manger is. They dont know how tablets work, what group they belong too or how to speak to people with mental health they dont care. Im just so appalled because every job ive had we wouldnt get away with the mistakes their doing.Had enough of being poliet and shuting up when really i should voice it. It might help someone else. They is 2nd time they done this.Even lying about members of staff being their when its recorded. Now this could of been sorted but its all the pharamancys fault she was being diffcult or dont know how to do the job?Please stay away there not helpful they wont correct their errrors and make you suffer. Ive worked for them there always understaffed and lazy due to customers and now im just telling the truth.This will be taken further as i have a very serious complaint somebody needs to know they could of had blood on their hands.They need out the job they cant treat people like it and this is being taken much further as ive noticed they just put down the phone.Kind regards
January 2023 by Chris Harding
Thoroughly unhelpful, and unwelcoming. May have been as it was nearly closing time, and/or have never heard of an ePrescription, prescribed by a private healthcare provider, left without the medication I was expecting. I won?t waste my time here again.