February 2024 by Julie Levene
I ordered my carpets from the Edmonton branch. Dee was super helpful and was really patient with all my questions and changes! Dee explained everything to me and put my mind at rest. We had new carpets on x2 staircases, landings and x3 bedrooms. The fitter we had from Carpetright was amazing. I highly recommend Carpetright and especially Dee. Ask for her!
January 2024 by maddie roman
Just ordered carpets for my new one bedroom flat in Enfield! After having been to 5 different carpet shops to find something suitable for my budget, Gurpaal helped me and my partner very much. And wasn?t pressuring us to get the most expensive carpet in the world. Will definitely use again for my forever home.Thank you Gurpaal for your amazing customer service, Carpet right is lucky to have you!
January 2024 by Sandra Campbell
Initial consultation was great, now waiting for my issue to be resolved. Will update this review request in due course.UpdateMy issue has been resolved 22/12/23I can now move forward. Lost two stars for my stress levels.
December 2023 by Ben
Carpetright have been excellent. Kashif, who completed our in-home consultation, was punctual, polite and gave us really useful advice. The quote was sent back to us very quickly and the ordering process couldn't have been easier; many thanks to Dee for sorting everything.
December 2023 by Emma Corker
We had a great consultation with Dee. She was brilliant as helping us choose and then work out the calculations for laminate and carpet. And we got a really good deal that she helped us with. Highly recommend
October 2023 by Paul Saar
Booked a carpet and fitting, very nice young lady who was extremely helpful. Will be returning when we have decorated our bedroom for a second carpet. ?
October 2023 by Laura Sovi
I have recently had some very poor experiences with Carpetright. Rude staff on the phone and utterly useless customer service. I am leaving this positive review as a shout-out and a little mean of saying "thank you!" to those staff who have made a real difference for me in the intricate process of flat renovation.I'll take this opportunity to thank Dee from the Edmonton store whose positivity, kindness and will to help have brightened up a very difficult day.For the very same reasons, Amin who used to work in the Enfield store and has recently moved up north. And last but not least Michael from the Enfield store who has gone 3 extra miles!!! to help, support and encourage. You guys are a real asset to the company and a real blessing for customers. A big thank you from me!
August 2023 by Lizzie Williams
Brilliant service. All the staff I spoke to were excellent and helpful. Special thanks to Dee for completing my order. Expecting the fitters to be just as good when they come!
July 2023 by Google user
Brilliant service. All the staff I spoke to were excellent and helpful. Special thanks to Dee for completing my order. Expecting the fitters to be just as good when they come!
July 2023 by f retko
Dee was fantastic. She explained everything clearly, helped us find exactly what we were looking for. My husband and I and very pleased with our new carpets.
July 2023 by Ajet Retkoceri
When I was shopping for a new carpet Dee was extremely helpful and provided me with all the details about the different styles carpet right has to offer, I originally was going to choose one I picked out online however Dee showed me another design and I fell in love and bought that one thank you so much.
July 2023 by Peter G
Visited the store a few days ago, Gurpaal was very patient with me and professionally helped with my complicated query. Great customer service and a totally worthwhile experience for me
July 2023 by Mary S
Was not sure about different qualities and how carpet is measured, very informative staff, especially the deputy manager providing me with lots of information to help me make an informed choice. Thank u
June 2023 by Victoria B
Had a really positive experience with Jacob who was really helpful and went above and beyond to ensure we could place our order and book the fitting for the date we needed.
June 2023 by Nazreen Ahmed
As a returning customer I can say I was not expecting anything less from the staff at carpet right. I needed some carpet right away for a small room and staff member Fiza was extremely helpful. She was quick and efficient. I am happy with my purchase.