March 2024 by Jean Chaib
Kids running the post office and they have no idea how to run The post office. I hope the post office took the license from them I?ll be complain to them sorry I will give them less than zero
February 2024 by S A
Very rude. Absolute lack of customer service skills. Use the other post office in tooting. They?re awful at amen corner. Forced me to get ID to pick up a parcel and when I explained then I?ve lost it but I have photo ID on my camera roll they refused it but accepted a letter with my name on it which doesn?t prove my identity at all. Just all in all awful. The fact that I?m having to leave this extensive review reflects how bad I felt after going to this random shop to pick up a parcel.
February 2024 by Mirna Saad
Consistently rude staff, never posting to here again
February 2024 by Andrae McKenzie
Unprofessional and rude staff. Avoid if you can.
January 2024 by Joan Cook
First class service every time I go there. Often go to do the banking and now manage my amazon parcels through there to stop them being lifted off my front porch. Huge thank you to the team there.
December 2023 by Michael O'Brien
Always great for years
November 2023 by Devarshi Patel
I had a fantastic experience at my local post office. The staff was incredibly helpful and courteous, making my visit a breeze. The efficient service ensured that I didn't have to wait long, and they even provided guidance on the best shipping options for my package. The facility was clean and well-organized, which added to the overall positive experience. I highly recommend this post office for their excellent customer service and professionalism.
July 2023 by Emma Forrester
Possibly the rudest customer service I?ve ever experienced in a post office. I only wanted to drop off a parcel. His manner was so angry and patronising as if I?d done a completely outrageous thing by bringing in a parcel already labelled and packaged to be dropped off. It?s a shame as it?s the only post office in quite a distance, but I?ll avoid again. I would have bought some grocery items, but why would you choose to spend money there.
May 2023 by Shah Islam
Both the post office and newsagent friendly staff. Never had any problem with them.
April 2023 by A Kell
Consistently the worst customer service.Individuals mostly chat between themselves or listen to their earphones and are just simply not up to be customer facing.The customer ends up feeling like a massive inconvenience for even being there.I often say ?hi? and ?thank you? but never even get an acknowledgement except for the odd disgruntled direction ?put that there?. Zero basic manners
March 2023 by Sam EyeSam
The Post Office ? close at 17:30 NOT 20:00; after 17:30 you can ONLY post letters (Post Box). Miss leading and very poor staff behaviour
March 2023 by Jessica G
Very rude, unhelpful and with a completely customer unfriendly approach. Having to pay at two different tills. No helpful things like tape behind the counter. As the rude man working there said when they didn't have sellotape ''the post office doesn't do anything'. I quite agree.
February 2023 by Mahmood Ansari
Rude post office employee with no knowledge about external insurances. After dropping a parcel, I quickly went back after 30 minutes to inform the old chap behind the counter that I just need a photo of the label to validate my insurance as value is higher than 2.5K and that I've got external insurance. I even had the photo of the post office receipt from 30 mins ago but he would not listen.Royal Mail really need to look at such staff and premises, and take away the licence if they are not educated about how posting works for high value items, or in general in this era, not to mention teach them some manners. Would not recommend this post office to anyone.
November 2022 by Michael Kerby
If you want to buy an envelope or packaging you have to get it from the bit of the shop that isn't a post office. He won't take card payments under £3. You can't combine the purchase with your spend at the post office so basically: unless you've got cash or use your own packaging you can't really use this post office. If you have your own parcel ready to send they're great and very nice and helpful staff. If not, it's a bit weird.
October 2022 by Maruska Pinches
Counter staff was arrogant and deliberately unhelpful. Unpleasant all around.