March 2024 by Marcin Donot
Stay away!!!!Hello, I had verry bad experience, the shop is short of stuff who doesn't want to help and runs away from the customer. Finally, after chasing the sellers, I was given a ticket for overtime in the parking lot. I definitely advise against shopping in this store!!!!!When I came back the next day, it was completely the same, it was hard for me to accept it, the store staff were still running away from me like a gazelle from a lion. No one has ever run away from this in my life. I was a troublesome customer , because I wanted advice on buying a bike and I could have bought it online. When I came to pick up the bike, there was no one willing to help, the seller was busy on his phone and told me to look for someone else to hand over the bike, I couldn't stand it and said I wouldn't leave him until he did it, and I was served within 5 minutes - I'm waiting for the next one parking tickets (the store's way of making money)
February 2024 by Carioca London UK
My bike was complete damage and this guys repair like new ! Great service and price !
February 2024 by Leonie and maman
Great service, polite and helpful.
February 2024 by Laurie Durrant
Paid for a crack in windscreen to be fixed and it?s still visible not much help when it?s a lease car and it needs to go back. Waste of £40 and my afternoon not very happy
February 2024 by Quiet Peace
Bad attitude. I travelled an hour to be told the bike I had paid for and later informed was ready to collect, was infact out of stock and that they had "forgot to call me". Support a local bike store instead
February 2024 by Guillermo Scharff
I just took my bike to do the fee bike assessment. John checked my bike and he did an amazing job. Well done John. You made my day.
February 2024 by Giles Barber
Excellent staff and customer service
February 2024 by olu bode
Served by A. who was knowledgeable and extremely helpful. Had my bikes as good as new in no time ??
February 2024 by Emma Bonsu
Quick, Swift and Efficient.
February 2024 by Tahir Blouch
Very helpful thank you
February 2024 by Ibrahim Babar
Had Alan at the bike hut have a look at my bicycle and was very impressed with his service and knowledge.
February 2024 by Joy Osman
Our headlight bulb failed just as we?re starting a very long trip at 7.00 p.m. Went to Balham Halfords and a hero there called Jabed fitted a new one in five minutes flat. No fuss, a straightforward and very helpful guy. Fantastic - hadn?t expected such helpfulness from such a large company
February 2024 by Jane Foley
It was an extremely good experience (a rare event!). I was served by an interested and helpful individual called Nick, who promptly located the child?s car seat I was looking for. It is heavy++. He carried it out and put it in the back of my car and suggested if my son had any difficulty fitting it we could return to the store and they?d be happy to help. There was a queue in the store as they were busy, but a combination of pleasant classical music and all the people in the queue being dealt with promptly and courteously by various assistants made the wait fine. Niceness is catching and a relief at the end of a days work.
February 2024 by Rumzy H
There is a staff named Jabed whom is really helpful!! His customer service was just phenomenal!! I was treated very nicely. Whenever I go to Halfords again, I will make sure I go to Jabed, because he is such a great help!! I am really pleased with the help I got from Jabed. I am a very happy customer indeed. All thanks to Jabed!
February 2024 by Serhii Holovko
Helpful people and plenty of products