February 2024 by M.M Pretty
I would rather not give a single star. The waiting time for patients coming from emergency is insane here. I dont understand what 3-4 people inside are doing for hours while patients are sitting for their turns!
November 2023 by Michelpp
Had all my COVID jabs there. Kind staff and skilled.
July 2023 by Michelle Sh'lomo
I call twice re stock availability for 111 emergency prescription and they disconnect call in under 20 seconds and before confirming availability. Third call back and he immediately says "you've called 10 times and we told you it's in stock". I was stunned. Oh the gaslight! On arrival the sheer rudeness was astonishing and quite simply inexplicable. No hello response. He pushes a piece of paper towards me whilst talking to a colleague and gives no instructions. I stand there awkwardly for 45 seconds then he rudely gives instructions. Finally handed the medication no thanks or bye, Just constant scowling. Feels like the caste system is in full operation in their domuan.
July 2023 by Shiv Anrude
I'd rather not leave any stars.PUBLIC BEWARE OF THIS CHEMIST ! :-one makes an enquiry or asks for one off prescription to be dispensed and then without permission or warning the chemist changes one notification with one's GP so all of one's prescription are automatically sent to this them. This is RUDE , UNDERHAND,, DELIBERATELY DECEITFUL. This pharmacy did this once with my regular medications and just recently with my parents' prescriptionsThey do not have prescriptions ready to collect , they wait until one arrives to collect the medication, then the label is printed, and it is checked. Only then is it handed over . I can imagine that this is very timely, especially if one is collecting medications for the elderly who usually have many items on their monthly repeats.When I raised this with them, they became very rude and defensive.I will not be going here again, ever.There are much better chemists locally personally. I am more than happy with Bids the Chemists
July 2023 by Sara Mah
I came here to get an allergy medicine for myself. Kam helped me find the right medicine. She was patient with me, overall I was satisfied with the excellent customer service.
June 2023 by Justine Fabikun
I telephoned to ask if they have emergency medicine in stock. Told immediately rudely no, I politely said please check. Abruptly told I would know if is stock. Appeared to make no effort to check. Another professional rang 15 mins later and Mayday said they had it in stock.
May 2023 by Desmond Harris
I have always had great experience and politeness from staff, very helpful. Reason why i changed my last pharmacy.Great staff always welcoming and helpful with pleasant smile.
April 2023 by Ryan S
Changed my electronic prescription nomination to themselves without my consent... As someone who works in the industry themselves, this is a big NO.
April 2023 by A. Helga T.
Staff members are just standing like a tree and not asking the people "who is next".The tall man is like who is not there. A patient was asking for med, he wanted to buy as he said he is coughing and vomiting. The staff members were free and they did not want to help (pretending that they don't understand him).I needed to explain the obvious to them? Am I working there?Expensive pharmacy and they don't do delivery.
April 2023 by A. Helga Tímea
Staff members are just standing like a tree and not asking the people "who is next".The tall man is like who is not there. A patient was asking for med, he wanted to buy as he said he is coughing and vomiting. The staff members were free and they did not want to help (pretending that they don't understand him).I needed to explain the obvious to them? Am I working there?Expensive pharmacy and they don't do delivery.
April 2023 by Gopika Shibu
I could have give 0. Absolutely disgusting staffs. No professional manners and there is no duty of care. Very bad behaviour, waiting time is more than 1 hour for prescription.
March 2023 by Shereen Sekyere
This pharmacy decided to take my prescription and change where it is to be sent by my doctor so I had no idea where it was. When I finally found out, I went to collect it and advised that I do not appreciate them effectively ?stealing? my repeat prescription without consent. I was told it can?t be done and was an issue with my doctor. I know that?s not the case but wasn?t met with an apology just more excuses. I would never use them again.
February 2023 by Priya Mohan
Can't recommend this place enough! Today went in to collect my mum's prescriptions and had a couple issues (due to my GP) but the staff(especially lady and man at the front) were incredibly patient and kind. Excellent customer service here!
February 2023 by abhisheka gamage
Worst pharmacy in CoydonNot recommend.Most of the products are over priced.
January 2023 by Antonio
Would give 0 stars if possible. Phoned up to check if some drops were in stock and they said yes, travelled there to be told they are out of stock.
