March 2024 by Pearl Waterhouse
The pharmacist Esmie was great! When I couldn't get an appointment at my Dr's, London Road medical practice, as I had a cough since Nov that was still persistent in Feb, the receptionist kept saying to me that she can book an appt at the New Addington hub or a call from the pharmacist, or from my Dr, but if its the Dr she couldnt say what time of day it would be, but she cannot book an appt at the surgery for cough and cold, obviously this receptionist didnt listen at all to what i had said as i didn't have a cold! I told the receptionist that I wanted an appt at my surgery not in New Addington! Anyway, I said if the pharmacist could call me. I got a notification from the surgery to say I had to call the pharmacist, so I tried calling several times but it was busy, so I called the surgery again and informed the receptionist, then she said that she can organise for the pharmacist to call me me!? The pharmacist Esmie called and I explained to her regarding this and she told me to make my way down to the pharmacy and she will give me something to help. When i got there Esmie was on the phone to my surgery saying that a Dr should call me, she then said that surgery offered me an appt there but I refused! I told Esmie that they wanted me to go to new Addington hub but I don't live in new Addington! Esmie said that the surgery are telling her something different to what they had said to me, (by making out to her they offered me an appt there)! Through Esmie I got a call from the Dr, had a face to face appt the next day at my surgery, given antibiotics, had blood tests done at the hospital twice, urine test and a spitune test, luckily everything came back and was fine! But what a palarva get get can appt to see a Dr at my surgery! I wouldn't have had anything done if it hadn't of been for a caring, listening pharmacist who took time to call my Dr's! Thank you Esmie! Pearl Waterhouse
February 2024 by R P
Friendly staff
December 2023 by mensah bonti
No comments
December 2023 by Karen Veseli
Quite small pleasant staff reasonable stock friendly
October 2023 by Raksha Desai
I had my flu vaccine at this pharmacy today Esmeralda she is excellent , I didn?t feel any pain and she did distract me very well so I couldn?t notice when she done the vaccine at all.Would highly recommend this place
October 2023 by Miroslaw Misiukiewicz
Esmeralda from Day Lewis Pharmacy 506 London Road - absolutely amazing, helpful, knowledgeable - star, thank you very much
September 2023 by Lena Harakis
Always polite and helpful. Mohammed and Esme are so friendly and cant do enough to help, recommend or advise.. Its nice to be to recognised when you go in.The best chemist we have.
June 2023 by Dunia Shafik
Phone line doesn?t even exist, you need to call 30 times and maybe! you get through.
August 2022 by Jawwad Ahmed
A total rip off bought baby calpol for £4.29Vat 0.71
July 2022 by Mark MacDonald
Phone never gets answered,staff unhelpful and then when you turn up cause you cant get through they ask you to come back,what a joke.
July 2022 by Carol Wilson
Unable to get through on the phone which is imperative for me as I am bedbound and need to talk to them about my prescription I have not been able to get through since before last Friday and have been ringing on and off all day never used to have this proplem before the new system was installed. If anyone at the shop reads this please contact me Carol Wilson
June 2022 by Michal Komirski
It was great Pharmacy, however since couple of months it?s under new management, all the stuff has been changed and the friendly approach is gone! (May 2022)
August 2021 by harshit patel
Excellent customer service ?. One of the best pharmacy in the croydon. Staff is very helpful,understanding and knowledgeable.
August 2021 by Rashid Mohamed
Great staff very hospitable never once had an issue with this pharmacy.
August 2021 by Lion ?Jah Lion? X
If you've got a spare hour, go ahead and call this place. Otherwise, forget it !